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Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2024 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2024 Best In Klas
 

Patient-Driven Care Management

 
 
REAL-TIME DATA
 
 
 
 
2024 Best In KLAS Patient-Driven Care Management
Patient-Driven Care Management
 
 
REAL-TIME DATA
 
 
 
 
A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 89.5
Software average: 79.6
Grading Scale
Overall performance score
(100-point scale)
Trend
(2023-2024)
# of unique orgs
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Get Well
GetWell Loop   KLAS comments icon
90.6
+6%
17
A
A
A-
B+
A
A-
         
 
 
 
 
 
Wolters Kluwer
Emmi for Patient Driven Care Management   KLAS comments icon
87.8
+2%
28
A-
A-
B+
B
A-
A-
 
50.0
100.0
  
Get Well
GetWell Loop
90.6
17
 
culture
A
loyalty
A
operations
A-
product
B+
relationship
A
value
A-
 
Wolters Kluwer
Emmi for Patient Driven Care Management
87.8
28
 
culture
A-
loyalty
A-
operations
B+
product
B
relationship
A-
value
A-
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L      
Overall Performance Score
(100-point scale)
# of unique orgs
Culture
Loyalty
Operations
Product
Relationship
Value
                 
Carium
Carium L
91.4
10
B+
A+
A-
B+
A+
A-
       
 
 
 
 
 
Health Catalyst
Twistle by Health Catalyst L
85.4
7
B-
B+
B+
B
A-
A
       
 
 
 
 
 
SeamlessMD
SeamlessMD L
95.1
6
A+
A+
A
A-
A+
A+
 

L      

&nbps;
Carium
Carium L
91.4
10
culture
B+
loyalty
A+
operations
A-
product
B+
relationship
A+
value
A-
 

Health Catalyst
Twistle by Health Catalyst L
85.4
7
culture
B-
loyalty
B+
operations
B+
product
B
relationship
A-
value
A
 

SeamlessMD
SeamlessMD L
95.1
6
culture
A+
loyalty
A+
operations
A
product
A-
relationship
A+
value
A+
 
 
 
 
 
 
Related Reports
View All Reports
 
 
Performance
KLAS article icon
Patient Engagement Ecosystem 2023
13 July 23    |   Adam Cherrington and Dan Czech
Amid the pressures of today’s economic environment, healthcare organizations are investing heavily in patient engagement technology to help reduce costs, alleviate staffing challenges, and consolidate technology in other areas. Both provider and payer organizations seek to understand what patient engagement capabilities vendors offer that can meet their core needs. This study (along with additional deep-dive content that will be published on KLAS’ website) is an update to KLAS’ 2021 report and shows which vendors report the broadest capability sets, which vendors have made the most progress over the last two years, and how the industry as a whole has matured. For reader ease, links to relevant online content are provided where applicable. Note that the data in this study is based primarily on vendor-reported information, accompanied by a limited amount of KLAS performance data.
First Look
KLAS article icon
SeamlessMD
07 October 22    |   Adam Cherrington and Aurene Wilford
Patient-driven care management solutions have the potential to improve the overall quality of patient care and to drive outcomes by enabling clinicians to monitor and stay connected with patients across their healthcare journey—including before, during, and after hospitalization. This report seeks to validate the experiences of customers (both US and non-US) with SeamlessMD’s digital patient engagement platform.
Performance
KLAS article icon
Patient Communications Landscape 2022
30 June 22    |   Adam Cherrington and Dan Czech
As patients’ expectations have evolved and provider organizations’ technology has matured, the need for quick, easy, ongoing patient/provider communication has become even more prevalent. It is often no longer sufficient to merely push communications to patients (e.g., appointment reminders). This study examines and defines the current landscape of patient communications solutions—including how they are used; how easy they are to set up, customize, and use on an ongoing basis; and what outcomes they are helping organizations to achieve.
 
 

Past Patient-Driven Care Management Awards

2025
Patient-Driven Care Management 2025 Patient-Driven Care Management
2024
Patient-Driven Care Management 2024 Patient-Driven Care Management
2023
Patient-Driven Care Management 2023 Patient-Driven Care Management
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