GetWell Loop Commentary

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Get Well has been better than other vendors when it comes to partnering with us.

We've wanted to add more content in GetWell Loop, but it just hasn't been as flexible as we would...

I really like the extreme patient education on GetWell Loop. That's really very helpful.

Get Well's training program is not too good. I learn as I go. I had two days of introduction to...

An opportunity for improvement would be if we could have maybe one representative assigned to the...

We don’t plan on keeping GetWell Loop because of the cost. I am not happy about it, but I do not get...

Get Well has been very receptive. Additionally, I like the ability to tailor GetWell Loop to...

Honestly, I was never involved with what GetWell Loop cost from the very beginning. The folks who...

GetWell Loop is more of a patient experience and less of a hard cost. The only hard cost is avoiding...

Get Well’s support people are very fast, but Get Well doesn't do much in terms of enhancements. They...

There is a lack of product development for GetWell Loop. It hasn’t been the best, but it also hasn't...

When there is an issue, I can reach out to the people we worked with at Get Well when we built the...

One of the issues we are having right now, and one of the reasons we are considering switching to...

GetWell Loop does seem to cut down on ER visits and office visits, and it helps with surgical outcomes....

I do not know how training has been, and I can't speak for other areas of our organization either....

I like the way that patients can access GetWell Loop and the way that it helps prepare patients for...

There has been some talk about Epic's solution that they have come out with that replicates some of...

GetWell Loop needs the ability to leverage AI to create a response to the patient using a...

Get Well is very engaged. They engaged personnel and new leadership, and they have assigned a set of...

Other third-party vendors in this space have jumped ahead and brought AI to the table more than Get...

The biggest strength of GetWell Loop in its current form is the staff's utilization of the tool. The...

I would like patients to receive a phone number to call if they have difficulty setting up GetWell Loop....

Get Well's quality of customer service has been very reliable. GetWell Loop's quality has been excellent....

I would love for GetWell Loop to be part of my long-term plans, but our organization is switching to...

We are using GetWell Loop for now for our quality improvement project, and we have been successful....

GetWell Loop is a very user-friendly platform with a great thought process behind it. One of the...

The Epic integration we added to GetWell Loop years ago has been positive because it is easy for...

Get Well is great to work with. They respond quickly when we reach out, and they are diligent about...

There are certain areas where we need Get Well to pivot their strategy. It can be cumbersome to...

We need clearer alignment from Get Well on how the product supports organizational goals. We have...

I like that GetWell Loop supports patients across the full episode of care. It takes them from the...

I would like GetWell Loop to integrate more effectively with the EMR. From an administrative...

Get Well has tier-one and tier-two support, and the support people are fairly easy to reach and work...

Get Well has been willing to support implementations and system changes. We have an older...

One downside with GetWell Loop is that a patient can only be on one loop at a time, and that has...

We are ending our contract with Get Well because we are moving to a new EHR, and the EHR vendor has...

There has been a high level of engagement from Get Well, especially from their client success...

Get Well is a little lost. They have talked about doing road-map sessions with us, but they haven't...

We are moving away from GetWell Loop because our organization is going to another EMR. However, we...

GetWell Loop duplicates our other efforts. We were trying to buy something that would get our...

Get Well is fine. They are engaging in terms of wanting to work with us. I work with Get Well’s...