A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 91.4
Software average: 81.4
Overall performance score (100-point scale) |
Trend (2021-2022) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
|
R1 RCM
Cloudmed Automation (Databound) 
|
95.7 |
-1%
|
n=22
|
A+
|
A+
|
A
|
A+
|
A+
|
A+
|
|
| |
|
|
|
|
||||||
|
Boston Software Systems
Boston Workstation Robotic Process Automation (RPA)
|
93.8 |
+3%
|
n=19
|
A
|
A
|
A-
|
A
|
A
|
A+
|
|
50.0 |
100.0 |
|||||||||
95.7
n=22
culture
A+
loyalty
A+
operations
A
product
A+
relationship
A+
value
A+
culture
A
loyalty
A
operations
A-
product
A
relationship
A
value
A+
Solutions Not Ranked
Ordered alphabetically
L C
|
Overall Performance Score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
CenterX
Electronic Prior Authorization L C |
86.5 |
n=8
|
B
|
A
|
B
|
B-
|
A
|
A-
|
| |
|
|
|
|
||||
|
UiPath
Robotic Process Automation (RPA) L |
80.7 |
n=13
|
B
|
B+
|
C-
|
B-
|
D
|
B+
|
L C
&nbps;
CenterX
Electronic Prior Authorization L C
Electronic Prior Authorization L C
86.5
n=8
n=8
culture
B
loyalty
A
operations
B
product
B-
relationship
A
value
A-
UiPath
Robotic Process Automation (RPA) L
Robotic Process Automation (RPA) L
80.7
n=13
n=13
culture
B
loyalty
B+
operations
C-
product
B-
relationship
D
value
B+
