
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Boston Software Systems isn't very proactive. They are more reactive.
Login or Create an Account to see details.
If we try to add something to the system that will require a lot of additional programming to review...
Login or Create an Account to see details.
Boston Software Systems has been great for us. Whenever we need something, they are right on it....
Login or Create an Account to see details.
There is nothing that we have seen in the past that Boston Software Systems needs to improve....
Login or Create an Account to see details.
On the accounting floor, someone sends a file, and we process it through a Boston Software Systems...
Login or Create an Account to see details.
If I place a panic call to Boston Software Systems and ask them to help me out because the world is...
Login or Create an Account to see details.
We need to do a lot of tweaking, but that isn't necessarily because of the software. We tweak things...
Login or Create an Account to see details.
I haven't had to contact the vendor in a few years, but anytime I have needed help, Bostom Software...
Login or Create an Account to see details.
The vendor was very helpful during our implementation, onboarding, and training. They had a...
Login or Create an Account to see details.
The system improves efficiency and reduces staff time needed for processes, and that ultimately...
Login or Create an Account to see details.
The only point of frustration with the system is that any tweak of the website will cause the...
Login or Create an Account to see details.
The system is a great product by a great company. It is very innovative and part of the future of technology....
Login or Create an Account to see details.
The scripts we build through the system run well. I usually don't have a problem with them stopping...
Login or Create an Account to see details.
Our contact at Boston Software Systems is the absolute best, and our one before was excellent as...
Login or Create an Account to see details.
Boston Software Systems understands healthcare really well. We mostly use the product in our revenue...
Login or Create an Account to see details.
Boston Software Systems doesn't need to be involved in creating the scripts we need at all. The...
Login or Create an Account to see details.
I could not recommend Boston Workstation highly enough. I have never encountered another system that...
Login or Create an Account to see details.
Additional training from Boston Software Systems would be great because I know certain commands with...
Login or Create an Account to see details.
Boston Software Systems is very quick in creating new scripts for us, often in only a week or two. I...
Login or Create an Account to see details.
Boston Software Systems is particularly good at supporting us when we need help fixing our script....
Login or Create an Account to see details.
We like that the system makes it very easy for us to do a large amount of work without doing the...
Login or Create an Account to see details.
We have really appreciated working with Boston Software Systems and are happy to have their software...
Login or Create an Account to see details.
I work with a lot of software vendors, and there are some good ones, but working with Boston...
Login or Create an Account to see details.
The training we received from Boston Software Systems was really good. A few of us went through the...
Login or Create an Account to see details.
The software is very easy to use, and all of the data and reports are available literally at the...
Login or Create an Account to see details.
The support is solid. Even when we rarely have a small issue with a file or something, the support...
Login or Create an Account to see details.
I don't get into the cost side as far as the contracting goes, but I speak to our team who works...
Login or Create an Account to see details.
We needed to pull data from an old application for a conversion, and we had past relationships with...
Login or Create an Account to see details.
Boston Software Systems is proactive. We had issues on our end that were out of our control, but...
Login or Create an Account to see details.
My experience has been very positive. Boston Software Systems created the solution for us, and it...
Login or Create an Account to see details.
Boston Software Systems fills a niche within our company. They do things very quickly, and our own...
Login or Create an Account to see details.
We had to modify what Boston Software Systems did several times. I knew I was asking a lot, but...
Login or Create an Account to see details.
Boston Software Systems gathers all the data and puts it into the format I need. With other...
Login or Create an Account to see details.
I don't know whether Boston Software Systems is proactive. The implementation was fine, but I am not...
Login or Create an Account to see details.
When Boston Software Systems handed over the scorecard, I thought it was okay, but the training...
Login or Create an Account to see details.
The solution is saving several of our staff members hours and hours per day compared to when they...
Login or Create an Account to see details.
I would tell others to make sure they fully document the process the first time. Not doing that has...
Login or Create an Account to see details.
The vendor has been really good to work with, but we have had some past problems with...
Login or Create an Account to see details.
I don't know about new technology from Boston Software Systems. The product is the same thing that...
Login or Create an Account to see details.
We have never had any issues that weren't solved by the vendor, but they don't really alert us to...
Login or Create an Account to see details.
Boston Software Systems is having some growing pains right now. They are doing fine to provide the...
Login or Create an Account to see details.
The solution is simple and intuitive when it comes to training new users, navigation, and the time...
Login or Create an Account to see details.
Boston Software Systems is very responsive. They will escalate when needed. Then we can talk to...
Login or Create an Account to see details.
Boston Software Systems is always available if I need assistance, and they let me know when upgrades...
Login or Create an Account to see details.
If Boston Software Systems shared trends, how their products were being used, or some problems...
Login or Create an Account to see details.
When we try to calculate things, the product can be a little fuzzy about how exactly that...
Login or Create an Account to see details.
The system is complicated. I don’t want to rate the ease of use low and make the product look bad,...
Login or Create an Account to see details.
The system saves us time and money. I can load a file in the system and let it do the work. That...
Login or Create an Account to see details.
What I like about the product is the fact that it can complete routine tasks, and we don't have to...
Login or Create an Account to see details.
We didn’t have anything before Boston Software Systems' product. Previously, somebody had to sit and...
Login or Create an Account to see details.
When I made a request, the vendor was so good to get back to me within the hour. Their customer...
Login or Create an Account to see details.
The vendor’s training is good, and they have videos online that I can access.
Login or Create an Account to see details.
I run a regular script with the solution because that is something that our financial system...
Login or Create an Account to see details.
The vendor is fantastic when we reach out to them. When I call them for help, our representative...
Login or Create an Account to see details.
Users can learn and understand what the system is doing, but there are some scripts that I can't...
Login or Create an Account to see details.
We use the system to its fullest capabilities. We automated a process during COVID-19, and I don't...
Login or Create an Account to see details.
The vendor is a no-frills organization. They aren't trying to nickel-and-dime us by any means. We...
Login or Create an Account to see details.
In the industry, there is a lot of talk about AI and machine learning, and this system doesn't have...
Login or Create an Account to see details.
Boston Software Systems is a mom-and-pop shop compared to some of the larger automation vendors out...
Login or Create an Account to see details.
The product is easy for our developers to use, but someone else would need a lot of training.
Login or Create an Account to see details.
Boston Software Systems keeps all of their promises. Their responses depend on how specific we are...
Login or Create an Account to see details.
We have all of our different workflows set up, but we haven't had any training on the vendor's end.
Login or Create an Account to see details.
Due to the daily upkeep of different workflows, there seems to be increased communication about...
Login or Create an Account to see details.
In terms of our return on investment, the solution has been great. We have been able to use it for...
Login or Create an Account to see details.
We have to assign workflows to specific machines, and that makes things difficult. At times, a...
Login or Create an Account to see details.
We don’t have web support, but we have standing meetings. During those phone calls, we talk through...
Login or Create an Account to see details.
The higher-ups were highly involved in the beginning, but everything stabilized once I felt like we...
Login or Create an Account to see details.
We have a great ROI for what we have spent and what we have gained. The gains essentially go into...
Login or Create an Account to see details.
The vendor absolutely does what they say they will do. Unlike a lot of other vendors that are...
Login or Create an Account to see details.
Initially, our ability to monitor the system required us to look at a text file. Work outputs were...
Login or Create an Account to see details.
When I recommend this system to my peers, I tell them that they need an actively engaged leader....
Login or Create an Account to see details.
The tool is set up on a virtual machine in our environment. If the machine has issues, then those...
Login or Create an Account to see details.
The vendor's support is good, but it isn't great. There have been a lot of times when we have...
Login or Create an Account to see details.
The system is reactive. We build scripts, the solution causes errors, and we work on those errors....
Login or Create an Account to see details.
I would absolutely recommend this product to others. It is a great alternative when we have a...
Login or Create an Account to see details.
It might be helpful for the vendor to give users ideas for scripts. In a lot of cases, users have to...
Login or Create an Account to see details.
One positive thing about the vendor's organization is their project managers. We worked with someone...
Login or Create an Account to see details.
Our first training session for the system went poorly, but that had more to do with our preparation...
Login or Create an Account to see details.
Featured Report
Preferences