Boston WorkStation Robotic Process Automation (RPA) Commentary
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Subject Expert
Dustin Cragun
VP of Revenue Cycle Research
Commentary Summary
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User Commentary
Relationship, Operations
There haven’t been a lot of areas where I have wished that Boston Software Systems could do...
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Relationship
Boston Software Systems doesn’t reach out to us to let us know about things that are coming up or...
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Value
The solution's automations have significantly helped us and have eliminated the need for us to hire...
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Relationship
Boston Software Systems has been one of the best partners and vendors we have worked with. They are...
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Relationship
Boston Software Systems is reactive. I would tell anyone who is engaging with the vendor to make...
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Operations, Product
We didn’t have any problem with the training portion of Boston WorkStation Robotic Process...
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Culture
One of my team members found out the entire chunk of scenarios that the vendor presented that we all...
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Operations
We didn't know what we didn't know when we were setting up Boston WorkStation Robotic Process...
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Relationship
We have one technician who wrote the actual programs that we typically work with and have the most...
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Product, Value
The product hasn't really changed since we first built it, so it isn't improving, but it is staying...
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Relationship
If we need the vendor's help in creating a use case, they are very helpful. I would absolutely...
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Operations
Boston Software Systems offers training, and it is easy. We just go through and figure out what we...
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Product
We started using the system to automate a lot of the accounts that we needed to write off or put a...
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Operations, Product
The last upgrade was painful. Part of that was because we were also learning Boston WorkStation...
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Operations
When we originally put Boston WorkStation Robotic Process Automation in place, the training was...
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Loyalty, Product
With Boston WorkStation Robotic Process Automation, there are a couple of little bugs. The biggest...
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Relationship
There is a person we work with a lot at Boston Software Systems. That person is probably the best...
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Product
Boston WorkStation Robotic Process Automation is doing what we need it to do. Every day, we have...
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Loyalty
Boston WorkStation Robotic Process Automation is not part of our long-term plans because it is not a...
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Product
I had hoped that Boston WorkStation Robotic Process Automation would grow, expand, and keep up with...
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Loyalty, Product
As we get more web-based applications, we realize that Boston WorkStation Robotic Process Automation...
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Relationship
Basically, the upgraded or new versions of Boston WorkStation Robotic Process Automation are on the...
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Operations
There are some videos, but basically Boston Software Systems’ training is all self-service. There...
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Culture, Value
Boston WorkStation Robotic Process Automation works well with our system. Boston WorkStation Robotic...
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