A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 84.2
Software average: 80.3
Overall performance score (100-point scale) |
Trend (2022-2023) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
|
Findhelp
findhelp (Aunt Bertha) 
|
91.8 |
+3%
|
n=25
|
A-
|
A+
|
A-
|
B+
|
A
|
A+
|
|
| |
|
|
|
|
||||||
|
Unite Us
Platform
|
73.4 |
-13%
|
n=20
|
D+
|
B-
|
C
|
C-
|
B-
|
C-
|
|
50.0 |
100.0 |
|||||||||
91.8
n=25
culture
A-
loyalty
A+
operations
A-
product
B+
relationship
A
value
A+
73.4
n=20
culture
D+
loyalty
B-
operations
C
product
C-
relationship
B-
value
C-
Solutions Not Ranked
Ordered alphabetically
L
|
Overall Performance Score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
Healthify
Platform L |
92 |
n=7
|
A
|
A+
|
A
|
B+
|
A
|
A
|
L
&nbps;
Healthify
Platform L
Platform L
92
n=7
n=7
culture
A
loyalty
A+
operations
A
product
B+
relationship
A
value
A
Other Notable Performances
Other Notable Performances
Ranked solutions for which at least 95% of respondents answered yes.
Avoids charging for every little thing?
findhelp
(Aunt Bertha)
(Aunt Bertha)
n=23 100%
Part of long-term plans?
findhelp
(Aunt Bertha)
(Aunt Bertha)
n=25 100%
Would you buy again?
findhelp
(Aunt Bertha)
(Aunt Bertha)
n=25 100%
Avoids charging for every little thing?
findhelp
(Aunt Bertha)
(Aunt Bertha)
n=23 100%
Part of Long Term Plans?
findhelp
(Aunt Bertha)
(Aunt Bertha)
n=25 100%
Would you buy again?
findhelp
(Aunt Bertha)
(Aunt Bertha)
n=25 100%
