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Sunrise Acute Care (Global) Commentary
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Everton Santos
SRU Manager
KLAS SRU Manager - Everton Santos
 
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User Commentary

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Manager

Operations, Product

Sunrise Acute Care provides easy access to patient records. The labs are easily accessible, so we...

Jul 2024
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CMIO

Relationship

Altera Digital Health has been working hard to do the work for our country-specific atmospheres and...

Jun 2024
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CMIO

Culture

Altera Digital Health mostly avoids charging for little things now. As we move into a bigger...

Jun 2024
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CMIO

Relationship, Product

I like the user interface as a clinician, and Altera Digital Health delivers upgrades that meet our...

Jun 2024
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CMIO

Relationship

The executive involvement has been fantastic. We need to be specific in what we tell Altera Digital...

Jun 2024
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CMIO

Loyalty, Product

We like the personalized templates for clinical documentation in Sunrise Acute Care. The system...

Mar 2024
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Analyst/Coordinator

Operations, Product

Sunrise Acute Care meets some needs. There is room for improvement in terms of integration. I wish...

Feb 2024
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Analyst/Coordinator

Product

The product is good for smaller sites. For larger sites with high volume, there needs to be some...

Feb 2024
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CMIO

Product

Sunrise Acute Care has been very good, but the vendor hasn't kept up with technology. The system has...

Nov 2023
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CMIO

Product

The vendor does everything in parts, so the system feels like it is a bunch of pieces put together...

Nov 2023
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CMIO

Value

Every time we have to upgrade the system, there are significant charges. Also, anytime we want to...

Nov 2023
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CMIO

Operations, Product

We did an upgrade in the system that broke some things, so we can't do things as efficiently as we...

Nov 2023
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CMIO

Loyalty, Relationship

Altera Digital Health isn't happy that we are leaving them, so they aren't really doing anything for...

Nov 2023
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Manager

Product

Overall, as an electronic health record, Sunrise Acute Care consolidates our lab system and our...

Aug 2023
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Manager

Operations, Product, Value

If I were talking to a peer about things they could do to be successful in utilizing the product, I...

Aug 2023
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An Expansive Look at the Middle East EMR Market
14 September 21    |   Everton Santos and Jonathan Christensen
With this report, we examined the customer satisfaction, market share, and recent wins and market energy of EMR vendors in the Middle East and Africa regions. 
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Winning in the Global (non-US) EMR Market
15 May 20    |   Everton Santos and Jonathan Christensen
The Global (non-US) EMR Market Share Report is one of the more labor-intensive reports that KLAS publishes. But for six years, the data in this report has been the best and most easily digestible glob
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Insights from the Global (non-US) EMR Implementations Report
18 September 19    |   Everton Santos
Traveling to non-US regions, we encountered questions about how well certain vendors do in terms of implementations, costs, scope, go-live timelines, and so on. The concerns mainly centered on clinica
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A Look at the Global (Non-US) EMR Market Share in 2019
17 June 19    |   Everton Santos
The Global (non-US) EMR Market Share 2019 report is a way for us and providers to understand where other healthcare organizations throughout the world are making their investments in terms of HIT spen
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Related Reports
White Paper
KLAS article icon
Global (Non-US) EMR Benefits 2023
16 March 23    |   Everton Santos and Sidney Tate
As electronic medical record (EMR) adoption grows worldwide, healthcare organizations considering this digital transformation all have the same question: what benefits can we really expect to receive from implementing an EMR? KLAS interviewed leaders at 36 non-US healthcare organizations—12 of which are HIMSS Level 6 or 7—to learn about their journey to realizing benefits from an EMR implementation. This white paper summarizes their insights, including what clinical and operational benefits they have seen, when those benefits were realized, and what recommendations they have for peer organizations.
Performance
KLAS article icon
Asia/Oceania EMR 2022
21 December 22    |   Everton Santos and Jonathan Christensen
As healthcare organizations have come out of the peak of the COVID-19 pandemic, EMR purchase decisions in Asia have ramped up. In Oceania, most public hospitals have an EMR in place, but purchase energy remains high since many public and private provider organizations are planning large-scale purchases of go-forward EMRs. This report—KLAS’ first focused exclusively on Asia and Oceania—highlights (1) market share and vendor energy in recent EMR purchase decisions and (2) vendor performance in each region based on client feedback and experience. The chart below offers a high-level view of vendors’ overall performance.
Performance
KLAS article icon
European EMR 2022
05 April 22    |   Eder Lagemann and Sidney Tate
In the past few years, there has been significant merger and acquisition (M&A) activity among EMR vendors who market in Europe as well as significant purchasing activity by healthcare organizations, creating one of the world’s most dynamic EMR markets. From 2016–2020, KLAS validated over 300 EMR decisions impacting over 1,200 inpatient facilities (comprehensive data for 2021 purchases not yet available). Using this data and customer feedback from 100 organizations, this report examines the customer satisfaction, market share, and recent market energy of European EMR vendors and evaluates which are best meeting customer needs in this competitive market.



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