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User Commentary
Operations
Sometimes, Altera Digital Health overpromises, and then we have to backtrack and fix configurations....
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Value
Altera Digital Health charges us for every little thing. They don't avoid that. Unforeseen events...
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Loyalty
Sunrise Acute Care works well. We have decided that we are going to get all of our facilities on...
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Relationship
We have easy access to Altera Digital Health's executives. They communicate well with us, and they...
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Relationship, Value
We have pretty quick access to Altera Digital Health when it comes to support. It is just that we...
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Loyalty
The vendor has gotten a lot better at looking for collaboration from people in our area. We have...
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Product
Sunrise Acute Care meets nearly all of our localized needs. The system has custom configuration to...
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Loyalty, Relationship
I don't feel like we have received any ongoing support from Altera Digital Health. That is one of...
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Product
Altera Digital Health doesn’t do a good job with multiple solutions. Voice dictation is a huge...
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Product
A lot of the workflows in Sunrise Acute Care aren't specific to our country. There is too much...
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