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Armis Centrix for Medical Device Security Commentary
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Jaren Day
Research Director
KLAS Research Director - Jaren Day
 
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User Commentary

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Director

Product

Armis is very good at classifying devices. Their system's visibility is better than the visibility...

Jan 2024
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Director

Relationship

Whenever we need them, the vendor's engineers will respond. We have regular conversations with them...

Jan 2024
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Director

Operations

The system can integrate with a lot of things. Out of the box, it may work differently for different...

Jan 2024
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Director

Loyalty, Product

We have evaluated other players in the market, and there are some strong competitors that have...

Jan 2024
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Director

Culture, Value

When we first went with Armis system, the vendor wasn't charging for the additional sites that we...

Jan 2024
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CTO

Relationship

We need to mature on our side. We had some recent meetings with Armis and let them know what we had...

Dec 2023
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CTO

Product

This is probably not so much on Armis, but we don’t have the system integrated where we want it to...

Dec 2023
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CTO

Loyalty, Relationship

The vendor was able to deliver the things we asked for recently without having to go and escalate....

Dec 2023
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Analyst/Coordinator

Relationship, Value

Armis Centrix for Medical Device Security is a very good product, and it is well worth the money...

Dec 2023
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Manager

Value

We pay a pretty cheap fee for what we do with Armis.

Dec 2023
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Manager

Product

The product focuses on the core functionality of discovering and doing an asset inventory of the...

Dec 2023
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Manager

Product

We would like better password integration. There is password management, but Armis' system cannot...

Dec 2023
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Manager

Relationship

One of Armis’ key strengths is their customer service. We know they are working on improving some...

Dec 2023
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Director

Product

Our experience with Armis has been both very good and very bad. The way that Armis gets visibility...

Dec 2023
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Director

Loyalty

We recently had some issues with the system, and Armis stepped up and helped us out a lot. We are...

Dec 2023
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Director

Product, Value

The product is our best source of information for what is on our network. It gives us a risk rating...

Dec 2023
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Director

Relationship

The vendor always gives us ample opportunities to meet with their leadership team.

Dec 2023
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Analyst/Coordinator

Relationship, Value

Armis does not come in looking for more money. They seem to be fairly flexible in that way. They are...

Sep 2023
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Analyst/Coordinator

Operations

Armis puts effort into tutorials for the new features. They have their learning platform, Armis...

Sep 2023
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Director

Product

When we had an external audit, we were able to produce reports using Armis' system. If the audit...

Sep 2023
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Analyst/Coordinator

Relationship

Our customer success manager with Armis has changed multiple times on us. The change process is not...

Sep 2023
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Analyst/Coordinator

Relationship

If we see a functional issue in something, then we log the ticket for Armis’ support team. If there...

Sep 2023
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Analyst/Coordinator

Relationship, Product

Armis focuses a lot on operational technology, and they don't have signatures or patterns for...

Sep 2023
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Director

Relationship

Armis is good with communication. We have regular calls with them, and they talk about new features...

Sep 2023
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Director

Operations, Product

The upgrades are all handled by Armis. The system is cloud hosted, so we just get an email saying...

Sep 2023
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Analyst/Coordinator

Relationship, Operations

In general, Armis regularly updates their platform and gives good notifications about new...

Sep 2023
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Analyst/Coordinator

Relationship, Product

Over the course of the last year, there have been a few integrations Armis has added that we have...

Sep 2023
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Director

Product

We use Armis' system just as a catchall for a bunch of random questions that we might have about...

Sep 2023
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Director

Value

The nice thing about Armis' system is that there is no big investment in it. The system has a...

Sep 2023
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Director

Operations

The training was pretty good. Armis had classes that we could sign up for to go through just to give...

Sep 2023
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Director

Product

Armis pushes integration very hard, so they keep adding new integrations to stuff. We don't use all...

Sep 2023
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Director

Product

Armis' system does what it is supposed to. It is a little bit clunky just because it is in the...

Sep 2023
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Analyst/Coordinator

Relationship, Operations

Armis does very well with implementations. They are very knowledgeable about their products. They...

Apr 2023
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Analyst/Coordinator

Relationship

I would definitely highly recommend Armis Unified Asset Intelligence Platform. The product is very...

Apr 2023
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Analyst/Coordinator

Loyalty, Product

We have a handful of integrations with the product and several platforms, and the integrations all...

Apr 2023
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Analyst/Coordinator

Product, Value

We have gained visibility into our IoT environment using Armis Unified Asset Intelligence Platform....

Apr 2023
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Analyst/Coordinator

Operations, Product

The product requires the user to understand how to write the Armis Standard Query, so there is a...

Apr 2023
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Analyst/Coordinator

Relationship

Armis’ support team is very responsive. Their executives are available for very in-depth conversations....

Apr 2023
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Analyst/Coordinator

Relationship, Product

We have put some requests into Armis based on their risk framework, and they have done some upgrades...

Apr 2023
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Analyst/Coordinator

Loyalty

We are looking for a little more on the network segmentation side of the product. Armis is working...

Apr 2023
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Director

Product

I transitioned from a different system. It was doing the same thing as the Armis platform, but it...

Apr 2023
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Director

Product

The beauty of the Armis platform is that there is an interface already for a couple of different...

Apr 2023
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Director

Relationship

Armis is always sharing with us what is available, asking whether we know about certain things, and...

Apr 2023
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Director

Product

The Armis system enhances things and provides us with all the integrated tools and oversight that we...

Apr 2023
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Director

Operations

For training, Armis defers more toward telling us to look at the tutorials and the training packets....

Apr 2023
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Director

Product

Given the nature of how sensitive and aware we have all become to some of the hazards surrounding...

Apr 2023
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Director

Product

When we are trying to sniff out a specific device and track the IP address in our database, we can...

Apr 2023
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