Digital Rounding
Tools that help measure, track, and improve the patient experience and that are typically used as clinicians make their rounds in inpatient settings. Tools may also help with service recovery needs and can provide reports on rounding frequency and effectiveness.
Subject Expert
Trey Dye
Research Director
Best in KLAS Category
Report Abstract
Key Findings:
- Huron CSMs Foster Customer Satisfaction via Strong Partnership & Training; pCare* Customers Highlight Responsive Vendor Communication
- CipherHealth Offers Easy-to-Use Solution; Reporting & Analytics Lead to Variability in Achieving Outcomes
- Get Well Customers Appreciate Support Staff; Gaps in Training & Reporting Leave Users Wanting More
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Performance Data
Overall Score by Product
Products Appearing in Decisions
Overall Score by Question Topic
Provider Facility Size by Product
Provider Facility Type by Product
Reducing Filters
Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.
This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.
We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.