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User Commentary
We are looking at going to the cloud-based product so that things are a little quicker. Our servers...
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Dolbey is on top of integration. We can pull information from our other systems into Fusion...
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The vendor is awesome. Usually, the vendor’s service representatives are really good and pretty responsive....
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The upgrades have been good but not perfect. Fusion SpeechEMR is pretty adaptable to different...
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We had times when we needed to get more people involved, and I had to tell the vendor that I was not...
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What I like best about the solution is that we can fill gaps with it when other things don’t work....
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The solution is sometimes a little clunky for some of the users. It has trouble with certain...
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Fusion SpeechEMR increased our productivity by a good amount when we initially implemented it, and...
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Dolbey is a great company in terms of problem-solving and listening to clients. The vendor has built...
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Our recent upgrade went better than I thought it would. It was painless. We had some downtime, but...
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Dolbey is very proactive. As our volumes dropped, the vendor worked with us on redoing our contract...
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Dolbey has very good customer service. If we ever have an issue, the support team jumps right on the...
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The product does what it should do. Some doctors don’t take the time to train the device and correct...
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We have a back end and a front end to the system, but the front end doesn't get used. We like that...
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We probably have a bit more work to do to train our people on the system. We have to know how to...
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We don't use Fusion SpeechEMR that much anymore. We recently started using another front-end...
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We have had a long relationship with Dolbey. We can call on them anytime. They are extremely...
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We haven't had any trouble with Fusion SpeechEMR. It doesn't require a ton of maintenance, and it...
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I haven't heard from the vendor about what they are going to do with the system. Their communication...
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The vendor's support is very responsive. They stick with us until we can get issues resolved. I can...
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