Fusion SpeechEMR
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Subject Expert
Mac Boyter
Research Director
Commentary Summary
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User Commentary
Relationship
Dolbey's executive involvement has been great when we have had problems, questions, or ideas for the...
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Functionality and Upgrades
We love how easy the system is for our physicians and people who do dictation. The product is very...
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Implementation and Training
Dolbey did some training for our physicians on Fusion SpeechEMR. The vendor did an excellent job of...
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Lessons Learned
We are looking at going to the cloud-based product so that things are a little quicker. Our servers...
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Interfacing and Integration
Dolbey is on top of integration. We can pull information from our other systems into Fusion...
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Service and Support
The vendor is awesome. Usually, the vendor’s service representatives are really good and pretty responsive....
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Functionality and Upgrades
The upgrades have been good but not perfect. Fusion SpeechEMR is pretty adaptable to different...
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Service and Support
We had times when we needed to get more people involved, and I had to tell the vendor that I was not...
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ROI / Cost
What I like best about the solution is that we can fill gaps with it when other things don’t work....
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Functionality and Upgrades
The solution is sometimes a little clunky for some of the users. It has trouble with certain...
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Functionality and Upgrades
Fusion SpeechEMR increased our productivity by a good amount when we initially implemented it, and...
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Relationship
Dolbey is a great company in terms of problem-solving and listening to clients. The vendor has built...
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Functionality and Upgrades
Our recent upgrade went better than I thought it would. It was painless. We had some downtime, but...
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Relationship
Dolbey is very proactive. As our volumes dropped, the vendor worked with us on redoing our contract...
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Service and Support
Dolbey has very good customer service. If we ever have an issue, the support team jumps right on the...
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Functionality and Upgrades
The product does what it should do. Some doctors don’t take the time to train the device and correct...
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