EpicCare Inpatient EHR (Global) Commentary

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We have to develop our own Epic training.

All my feedback with Epic is positive. I'd like them to drop the bill a bit. But I've never seen a...

Epic's new generative AI features look impressive. We have a bit of regulatory navigation to get...

Every vendor charges for every little thing. We have to pay.

I'm meeting with our regional Epic team to talk about our goals and meet some other customers doing...

The EHR program itself is absolutely fine. It comes down to the implementation and local adoption...

Some other vendors let us bypass things. But Epic has said that if they don't fully meet the...

If we look at how many other vendor tools are out there, obviously Epic is a bit slower compared to...

Having seen the competition, we've bought a Maserati and cannot fault Epic in that. Their system is...

With the finances relative to the workforce, the benefits are what we expected in terms of cost...

We haven't gotten the full ROI we hoped for, but much of that is because we've not been able to...

Barcode medication administration (BCMA) is a process that doesn't really work for our area. Because...

We have our own support team and our own team of analysts, so we do our own in-house development in...

Epic is absolutely superb as a global vendor. They're very responsive and supportive. But we and the...

Epic is more hands on than most vendors, so they have a vested interest in our success. They're...

I can't judge Epic's partnership by not always getting what I want like a child. It's that sort of...

My experience has been okay. Epic is the best vendor around, from what I've seen. There's a...

We went through a form of procurement, and in the end, we only had two solutions left as options,...

Working with our organization is a challenge for vendors. The complexities of the NHS environment...

Epic sticks to global standards. Sometimes that's good, and sometimes that's bad. It's a good...

We had a very big go-live with a lot of users. Training at that scale is always difficult, and if we...

One of our challenges is the cultural shift for clinicians using EpicCare Inpatient EHR and...

I've been working with Epic now for quite a few years, and in general, I'm very impressed, both from...

Our organization used to have a hybrid approach with a real mix of systems, some that were...

We didn't follow the Epic model of training for several reasons, including the number of people we...

With Epic, the hard thing is that development and innovation are good, but we need to have the...

With EpicCare Inpatient EHR, the data sets are very structured. That isn't a bad thing because there...

We chose EpicCare Inpatient EHR because after we went through a robust procurement process, it was...

If people can afford EpicCare Inpatient EHR, it can give them opportunities that other providers...

When we went live with EpicCare Inpatient EHR, we were healthy, meaning we were able to run our...

Our journey with Epic has been amazing. Epic’s implementation is a very structured process, and it's...

EpicCare Inpatient EHR meets some local needs. Epic is willing to have conversations, and they work...

Epic’s support has been amazing. They are a strategic partner for life. The implementation went...

The workforce side of the implementation has always been the biggest challenge. If I had to do...

The whole premise of the EPR business case was having an enterprise solution, and there are only a...

When we evaluated Epic's product, we had hundreds of clinicians and admins in evaluation panels...

Training is one of the areas we always struggle with. The problem is that Epic is fully reliant on...

One area I would have done differently would be controlling points in the organization; we took on...

Epic definitely meets nearly all our local needs. Where they fail is the translation. The design is...

Epic gives us upgrades every few months, but we have decided to take them every several months to...

We are picking up on AI tools now, but Epic has probably lagged behind because of governance, and...

One piece of feedback for Epic is that their change control during an implementation is nonexistent...

Epic gives us much more ability to manipulate and build together with them what they are changing...

We wanted a patient-centric design and a clinical design ability. Those were checkboxes in Epic's...

The biggest challenge in our region is the understanding that we are not all working in silos at a...

Epic meets demands, and that is good because they are in our corner. When we want a pragmatic...

Epic is fair and transparent with charges. However, the time sometimes it takes the NHS or us as a...

Epic's support is pretty good. That is something we rely on quite a lot. Epic isn't always good at...

At the moment, we are working on things that require a strong response from Epic. We want the...

I wouldn't want to implement Epic's system again, but we wouldn't walk away from Epic. As we extend...

My advice would be to think about the scale at which the vision is best delivered by a fully...

Epic supports us in delivering a training program, but they don't deliver the training program...

We chose to go with Epic because we wanted to take everything off legacy systems and operate on a...

Epic's system is our key frontline system. We expect to use it for as long as we can. There are...

We are still relatively early on the consolidation and optimization journey. Healthcare is moving...

Epic is transparent with their charges. Whether the charges are fair is another matter. But at least...

What I value most about the product is how it brings clinical information into one place and makes...

One opportunity for the solution has to do with usability and cognitive load. The system is...

One change for the vendor would be stronger support for frontline configuration and rapid iteration....

Epic’s biggest strength is the depth of partnership that they build with organizations. The teams...

Epic is still not meeting some of the national requirements that are coming out. Integration with...

With Epic, my medical equivalent receives information that I do not receive, and that reflects a...

When Epic's system came to our organization, we had multiple systems that required separate logins...

If the decision were up to us, we would want to improve our usability, the depth of the modules, and...

Epic is better than MEDITECH, Cerner, and various other vendors. I like the visualization of data...

Epic’s training program for IT people is good. My main concern is equity across professions. The...

Transparency with cost is sometimes a bit of an issue with Epic. We are currently in the process of...

The training tools that Epic provides and the ability for our clinicians to engage in training are...

I have a very good relationship with our Epic colleagues. They are always available and very...

Ultimately, EpicCare Inpatient EHR is core to everything that we do now. The solution is integral to...

Epic clearly spends a lot of time demonstrating up-and-coming developments. Sometimes those...

When we decided to go with Epic, we certainly knew we had to digitize, and we wanted the best for...

Epic has an excellent and very responsive support network. It is one effective system with...

EpicCare Inpatient EHR is eye-wateringly expensive. I would love to have a lot more money, but it is...

As far as our partnership goes, Epic is so closely involved. They are emphatically focused on how to...

The system has been a massive culture shock, but I'm a massive enthusiast. I have really enjoyed it...

With Epic, we feel like we are on a journey, and the journey is a sales pitch as well. They want to...

Epic's people are experts at implementations. The vendor is extremely involved in the ongoing...

We are still working on our regulatory and reporting stuff. Epic meets most local needs for that....

The challenge in healthcare is the signal-to-noise ratio. If I am rounding, I can generate more data...

We are having an upgrade, and I don’t expect there to be a great difference. The upgrade will give...

I have a regular catch-ups with an executive, and I find those enormously helpful.

We are extending our instance to other hospitals. I think the most important thing is for Epic to...

Our first priority is the comprehensive nature of the system and the ability to access all aspects...

EpicCare Inpatient EHR is a good product. I don't think I can recommend a better EHR.

The implementation services for Epic are very good. They have very good support. We have good...

Epic's strengths are their focus on R&D and the continual development of their products. I like that...