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Centricity PACS (Global) Commentary
Filtered view: (Latin America)
Subject Expert
Monique Rasband
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
With GE HealthCare, there were some changes in management and structure. It’s been very difficult to...
GE HealthCare has basically nothing for training. We also have to fight a lot to get training, or we...
Centricity PACS is not that expensive, considering what it delivers. The cost-benefit is balanced....
GE HealthCare supports management processes quite well. However, their support could be improved....
Centricity PACS does the job as a viewer and archive. In terms of the product, it meets the...
Sometimes we request quotes for certain work, and the response takes two or three weeks. The...
I rate GE HealthCare’s training very low because it was all self-learning. When we went live, there...
I would definitely not recommend Centricity PACS. I’d say no to an organization considering it...
The PACS setup we have is long-term storage; an enterprise archive, which has an independent VNA...
GE HealthCare has acquired Intelerad, so the GE HealthCare I know today probably won’t exist in...
We expect a bit more in terms of service, but we’ve noticed a slight improvement since our country...
We’ve had returns on our investment. No one is in business to lose money, including GE HealthCare...
The vendor does not demonstrate any significant strengths. There is nothing I particularly like...
Commentary Summary
Comment Type Breakout