INFINITT PACS (Global) Commentary
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Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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Manager

Product

The biggest strength of INFINITT PACS is that it is easy to use. I like the UI the most.

Jan 2024
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Manager

Product

I would like to see INFINITT improve their mobile UI.

Jan 2024
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Manager

Operations, Product

INFINITT PACS is very easy to use. I like the product's user interface the most.

Dec 2023
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Manager

Loyalty, Product

The biggest opportunity to improve INFINITT PACS is to enhance capabilities and ease of use in the...

Dec 2023
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Director

Relationship, Product

There are times when product stability is an issue. INFINITT should work to increase stability and...

Dec 2023
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Director

Product

INFINITT benefits from having a large market share in our country. The system is convenient and well...

Dec 2023
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Manager

Loyalty

We are probably moving toward AI technologies and such. We don't see many communications around...

Dec 2023
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Manager

Relationship, Product

We have some bugs and some issues. We have got some mission-critical issues, but most of the issues...

Dec 2023
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Manager

Loyalty, Product

The integration is very limited with INFINITT PACS. The vendor has their own RIS, and they are very...

Dec 2023
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Manager

Relationship, Product

There is always room for improvement, but there are also levels of engagement. I don't think any...

Dec 2023
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Manager

Product

There is a lot of stability that comes with the INFINITT PACS package. With us being in healthcare,...

Dec 2023
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Manager

Product

We know the product, and when it works well, it works very well. It is user friendly; it has an...

Dec 2023
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Manager

Product

INFINITT PACS is web based. Customers can retrieve images very fast and very easily from their...

Dec 2023
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Manager

Relationship

The vendor listens to the customer; I can see that they have taken some of my feedback into...

Dec 2023
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Manager

Relationship

INFINITT PACS is a great product. There is no reason not to buy it. There is something special about...

Dec 2023
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Manager

Relationship

The vendor has a strong technical team. Whenever they need to pull resources, they call immediately....

Dec 2023
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Manager

Loyalty, Product

In the next generation of enterprise imaging, I would like to be able to buy one platform and build...

Dec 2023
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(0)
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VP/Other Executive

Loyalty, Relationship

We won't keep INFINITT PACS in the long term for multiple reasons. Its technology isn't on par with...

Dec 2023
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Physician

Operations

I feel satisfied with the product and the investment, but I feel that the training is lacking. It...

Dec 2023
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(0)
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CIO

Relationship

There has been nothing we have asked INFINITT for that we have not been able to do. INFINITT’s...

Nov 2023
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CIO

Loyalty, Product

We would like INFINITT to focus on the next generation of reporting and integrating AI into their...

Nov 2023
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Director

Product

We have had issues with INFINITT PACS picking up the wrong patient name. It does not happen...

Sep 2023
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(0)
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Director

Product

So far, INFINITT has not really upgraded the product, but the quality is good, and our doctor finds...

Sep 2023
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(0)
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Manager

Relationship, Operations

In our region, INFINITT works through third-party implementation partners. Naturally, we have had...

Jun 2023
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(0)
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Manager

Culture, Value

We haven't experienced many extra charges from INFINITT, except for any major upgrades and things...

Jun 2023
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(0)
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Manager

Operations

During the implementation with INFINITT, the training was very good. If there were any questions at...

Jun 2023
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(0)
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Manager

Product

INFINITT PACS has fulfilled all the requirements that we have put forward as part of the RFP...

Jun 2023
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(0)
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Manager

Product

Our two categories of users are radiologists and doctors. The radiologists use the PACS as such. The...

Jun 2023
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(0)
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Manager

Value

We have had a lot of experience with other PACS solutions from the very expensive ones to the very...

Jun 2023
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(0)
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Manager

Loyalty, Relationship

We would like INFINITT to have closer engagement with the clients and better proactive monitoring...

Jun 2023
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(0)
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Manager

Relationship

We would prefer that INFINITT treat us more like a partner instead of just a client-to-client...

Jun 2023
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