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INFINITT PACS (Global) Commentary
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Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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CIO

Relationship

INFINITT's executive engagement is very strong. Anytime we have a concern or issue, we ring an...

Mar 2025
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CIO

Relationship

With INFINITT, the challenge is mainly that the local support people in our country sometimes don't...

Mar 2025
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CIO

Loyalty

I expect that my satisfaction with INFINITT will be in the same place in a year. Our ask is big, so...

Mar 2025
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CIO

Value

Based on what we have negotiated with INFINITT, we have a decent rate for the space of the solution...

Mar 2025
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VP/Other Executive

Product

I like that we can operate the product relatively intuitively.

Feb 2025
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VP/Other Executive

Product

The biggest opportunity to improve the product is to improve the searches for specific criteria.

Feb 2025
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VP/Other Executive

Relationship, Product

If the vendor wanted to improve my experience as a customer, they could list all permissions so we...

Feb 2025
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VP/Other Executive

Relationship

The biggest strength of the vendor is their active support.

Feb 2025
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VP/Other Executive

Product

INFINITT could improve the product's research searches for specific criteria. I would also like the...

Jan 2025
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VP/Other Executive

Relationship, Product

INFINITT's biggest strength is active support. INFINITT PACS also has a relatively intuitive operation....

Jan 2025
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Director

Relationship

When we have questions for INFINITT, they are solved as soon as possible.

Jan 2025
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Director

Product, Value

What I like most about the product is it allows radiologists to do reporting.

Dec 2024
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Director

Product

The biggest opportunity for product improvement is building with AI and data accuracy.

Dec 2024
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Director

Relationship

The biggest strength of the vendor is that they respond within the right time frame.

Dec 2024
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Director

Relationship, Value

To improve my experience as a customer, the vendor should make the system easier to use for imaging...

Dec 2024
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Manager

Relationship

INFINITT's strengths are their support and flexibility. To improve our experience, the vendor could...

Dec 2024
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Manager

Product

There are deep performance issues when the volume of our studies is huge. INFINITT could improve...

Dec 2024
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Manager

Loyalty, Product

An opportunity for INFINITT is to have embedded AI capabilities such as accurate image analysis and...

Dec 2024
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Manager

Relationship

INFINITT's strengths are their availability of diverse features and robust stability. The vendor...

Dec 2024
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Director

Culture, Value

INFINITT isn't charging us for every little thing. They deliver what they promise. If we have an...

Dec 2024
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Director

Loyalty

I am always recommending INFINITT PACS to a friend. INFINITT PACS was exciting for us because we...

Dec 2024
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Director

Loyalty, Relationship, Product

INFINITT has to focus on AI now because everyone is talking about AI. That is their top priority...

Dec 2024
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Director

Product

My favorite thing about INFINITT PACS is that it is user friendly. My second favorite thing is its...

Dec 2024
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Director

Relationship

Things are really, really straightforward with INFINITT. INFINITT has a really great support team....

Dec 2024
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Director

Loyalty

I think INFINITT will have AI-based technology, and we will explore that.

Dec 2024
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Director

Relationship, Product

We need INFINITT to provide more frequent product updates to the customers because we need to keep...

Dec 2024
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Director

Value

INFINITT’s biggest strength is cost. I personally prefer using another vendor, but INFINITT is much...

Dec 2024
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Director

Relationship

We don’t have any difficulty getting in contact with INFINITT because many hospitals here use them,...

Dec 2024
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Director

Relationship

INFINITT's biggest strength is their support. It is responsive and prompt.

Dec 2024
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Director

Product

I would tell others considering INFINITT PACS to proceed. The solution is reliable and effective.

Dec 2024
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Manager

Relationship, Product

INFINITT PACS has various features to meet hospital expectations and is very stable with excellent...

Jul 2024
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Manager

Product

INFINITT PACS is compatible with Windows OS. But it would be much better if it were available with...

Jul 2024
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