Insight PACS (Global) (Mostly UK) (Insignia)
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Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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Manager

Interfacing and Integration

One of the product's strengths is that it is very geared toward integration, so it is very...

Dec 2022
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Manager

Interfacing and Integration

I could not suggest any improvements because Insight PACS does what it is supposed to do, and the...

Dec 2022
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Manager

Lessons Learned

Assuming a client wants something that Insight PACS is the appropriate tool for, I would absolutely...

Dec 2022
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Manager

Other Observations & Comments

Insight PACS is a valid, good solution. However, we have no way to view anonymized images after the...

Dec 2022
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Manager

Service and Support

Intelerad offers good support for their applications and systems, and that allows us to understand...

Dec 2022
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Manager

Other Observations & Comments

The product is flexible in the viewer and the back-end tools, but the service portal is clunky with...

Dec 2022
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Manager

Functionality and Upgrades

We need to upgrade to the latest version to receive the recently developed updates. The vendor could...

Dec 2022
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Manager

Interfacing and Integration

We are part of an organization with other health facilities in the area, and we are all on Insight...

Dec 2022
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Manager

Sales and Contracting

Intelerad has done what they have said they would do, but they usually stick to what their contract...

Dec 2022
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Manager

Implementation and Training

Upgrades have been tricky because of changes in our contacts at Intelerad. They would normally hold...

Dec 2022
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Manager

Implementation and Training

Intelerad provides some good training for people when we go for a new system.

Dec 2022
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Manager

Service and Support

Intelerad’s support quality is usually pretty good, but it is a case of getting through to the right...

Dec 2022
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Manager

Service and Support

There are things in Insight PACS that we do want to improve. We have a method of requesting...

Dec 2022
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