InSight PACS (Global) (Mostly UK) (Insignia) Commentary
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Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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CIO

Product, Product

The InSight PACS upgrades were slightly delayed, so we were slightly disappointed with that.

Feb 2024
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CIO

Culture, Culture, Relationship, Relationship

Intelerad pretty much sticks to their word. They are talking about more sophistication. I don't seem...

Feb 2024
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Manager

Relationship, Relationship

The vendor is obviously fully committed. They are fulfilling what they outlined they would do, but...

Jan 2024
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Manager

Product, Product

There are a lot of complicated things happening with the interface now. A lot of our users just want...

Jan 2024
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Manager

Loyalty, Loyalty, Product, Product

There is some extra functionality that will be cloud hosted. Those sorts of elements could improve...

Jan 2024
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Manager

Relationship, Relationship, Product, Product

The vendor's biggest strengths and the things we like most are the desktop support and the trainer...

Sep 2023
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Manager

Product, Product

The biggest opportunity for product improvement in terms of the merging of our PACS solutions would...

Sep 2023
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Manager

Relationship, Relationship

The vendor's biggest strength is responsiveness to new development requests in relation to EPR...

Sep 2023
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Manager

Product, Product

I like the most that the product is user friendly.

Sep 2023
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Manager

Relationship, Relationship, Product, Product

The vendor has good customer support in the UK. The product is reliable with very few, if any,...

Sep 2023
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Manager

Operations, Operations

Intelerad needs to have more upgrades and be more proactive in delivering innovation and more functionality....

Sep 2023
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Manager

Relationship, Relationship

We would like the vendor to involve customers before making big changes to the system. That would...

Sep 2023
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Manager

Relationship, Relationship

Insight PACS Is a user-friendly product, and the vendor has an excellent support team for when...

Sep 2023
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Manager

Loyalty, Loyalty

Soon, we will update to the next version; hence, we expect an overall improvement to an already good...

Sep 2023
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