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TrakCare (Global) Commentary
Filtered view: (Southern Europe)
Subject Expert
Eder Lagemann
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
In demos, InterSystems shows simple use cases. In real life, there are many exceptional cases that...
InterSystems should improve by respecting timelines and costs. In my opinion, some developments take...
TrakCare’s stability is high, but its design and responsiveness are low. This is mainly because we...
The vendor almost always fails to meet timelines and implement things on time, with the exception...
Commentary Summary
Comment Type Breakout