Tonic Commentary
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Subject Expert
Chandler Katschke
Associate Engagement Partner
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User Commentary
Tonic tried to accommodate some areas where our EHR was lacking. If someone were to purchase Tonic...
Luma Health worked really hard to keep us engaged. We felt like we were able to make things...
We had to do an extensive amount of customization with Tonic. We actually prodded Luma Health to...
We're not moving forward with Luma Health when we move to a new EHR system. However, Luma Health has...
Tonic has far more capabilities than what we use. We’re extremely satisfied with it.
I like that it is easy to create new surveys in Tonic.
R1 RCM has implemented some changes that are not user-friendly. The export of data and use of Excel...
Tonic has actually improved our collection of insurance immensely. When a patient is at home, they...
Our contacts from R1 RCM are super quick to respond. Even though some of them live in a different...
R1 RCM has a really good team that is very supportive of their clients. They have room for growth...
Tonic integrates with some of our other solutions. For example, when the patient fills out the...
I haven't had to interact with R1 RCM's executives too often because R1 RCM's main team is excellent...
To improve my experience, I would like R1 RCM to prioritize the way that summary information for...
We recently implemented some functionalities that were demoed through our EHR vendor. However, those...
Tonic is just not conducive to what we have chosen to implement when it comes to demographics. We...
We don't like the fact that we have to go through our EHR to get to Tonic. Other than that, the...
The vendor's salespeople told us that Tonic was going to do certain things, and it didn’t do those...
I tell my primary care physician's office about Tonic all the time. I tell them they should use it...
Our experience with R1 RCM has been phenomenal. We have very complex workflows and a very complex...
Tonic just went live at our last clinic; it wasn’t live before because we needed other languages....
Tonic is costly, but R1 RCM has been a wonderful vendor. We are now to the point where they will...
Tonic’s ease of use is so much better than other solutions. Tonic makes things a lot better. What...
Commentary Summary
Comment Type Breakout