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Foundation EHR (formerly Millennium PowerChart) (Global) Commentary
Filtered view: (Canada)
Subject Expert
Eder Lagemann
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
I just didn't feel like Oracle Health was really a partner during the implementation, and that might...
Millennium PowerChart is okay. It is not offensive, but it doesn’t knock it out of the park either....
Oracle Health has a typical train-the-trainer approach. We send someone to become a superuser, and...
Oracle Health’s support is okay. The vendor has a consulting wing, and if we can’t provide support...
I don’t know that the level of satisfaction is really that different between Oracle Health and our...
Some of the more specialized areas of practice in Millennium PowerChart, like chronic disease...
Millennium PowerChart has been very reliable. Ease of use is where it stinks. The solution's user...
Oracle Health is in the process of basically blowing up Millennium PowerChart. The vendor's legacy...
Oracle Health keeps promises better than Cerner did, and I trust them more. We have to have a lot of...
Oracle Health is very impressive. They are a big deal. We are dealing with a massive corporation,...
Someone who is contemplating purchasing Millennium PowerChart right now might want to just keep...
We are transitioning over to the Oracle Health cloud. That has been a bit of a challenge. There was...
Commentary Summary
Comment Type Breakout