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Foundation EHR (formerly Millennium PowerChart) (Global) Commentary
Filtered view: (UK / Ireland)
Subject Expert
Eder Lagemann
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Oracle Health's ability to meet regulatory requirements is awful. They consistently fail to meet...
Oracle Health's customer service is poor. They are trying to change that by bringing in customer...
Across the board, Oracle Health struggles with regulatory requirements and cost. Oracle Health is...
Millennium PowerChart is still so blooming expensive. Every time we want to do something, it is...
Millennium PowerChart is a good solution. It needs to be better, it needs to be more up-to-date. It...
We have a good, strong partnership with Oracle Health. We have been to conferences, and they look...
Oracle Health's support is really poor. We have had a number of issues with their ERP tool. Oracle...
In our country, we have a problem where we don't invest in training teams or insist on mandatory...
One of our priorities is to optimize what we have today. We have an issues log that is significant,...
We are looking forward to what we can bring in to improve the patient and clinician workflow. Oracle...
There is no perfect EPR out there, but our relationship with Oracle Health is good. The...
Commentary Summary
Comment Type Breakout