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Foundation EHR (formerly Millennium PowerChart) (Global) Commentary
Filtered view: (UK / Ireland)
Subject Expert
Eder Lagemann
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Oracle Health's ability to meet regulatory requirements is awful. They consistently fail to meet...
Oracle Health's customer service is poor. They are trying to change that by bringing in customer...
Across the board, Oracle Health struggles with regulatory requirements and cost. Oracle Health is...
Millennium PowerChart is still so blooming expensive. Every time we want to do something, it is...
Millennium PowerChart is a good solution. It needs to be better, it needs to be more up-to-date. It...
We have a good, strong partnership with Oracle Health. We have been to conferences, and they look...
Oracle Health's support is really poor. We have had a number of issues with their ERP tool. Oracle...
In our country, we have a problem where we don't invest in training teams or insist on mandatory...
One of our priorities is to optimize what we have today. We have an issues log that is significant,...
We are looking forward to what we can bring in to improve the patient and clinician workflow. Oracle...
There is no perfect EPR out there, but our relationship with Oracle Health is good. The...
I worked with the vendor when they were Cerner for many years, and I had a really good relationship...
In our program, we have had certain workstreams where the turnover of the Oracle Health team has...
Oracle Health is doing their best. They are trying to help as much as they can. But we have been...
Some stuff has been quite challenging, but Oracle Health has tried to be as flexible as possible....
We are desperately trying to work as closely as possible with Oracle Health. There is one big team....
We need Oracle Health to look after us because they know things and because we are nave. One of the...
We have yet to see the delivery of new technology in action. There has been talk of new things, but...
Oracle Health’s system is expensive, but it is not the most expensive thing. The way the contracts...
The product quality is rock-solid. As long as we don't make any big changes to it, the only issue we...
We did a code upgrade, but we are behind now. I need the organization’s domain to freeze so that we...
The solution is quite challenging. Once someone knows their way around, it is absolutely fine. For a...
The executive involvement is pretty good. We have an executive-aligned person who deals with whoever...
Oracle Health needs more people. I want people if I recognize them because I know that they were...
The functionality is pretty good in most areas. It is not as good as a unique thing built for...
I have been close to Oracle Health’s system and have been using it for many years. And I can count...
It is very unlikely the organization will use anything else. The system gets to a size where we...
When Epic first came to the scene, we looked at the back end and tools. And Epic and Oracle Health...
Millennium PowerChart meets most of our needs. The one thing is that it still takes Oracle Health a...
Commentary Summary
Comment Type Breakout