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i.s.h.med (Global) Commentary
Filtered view: (Europe)
Subject Expert
Eder Lagemann
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Users for i.s.h.med are being trained by our IT team and not by Oracle Health. Oracle Health stopped...
Support is poor for i.s.h.med. When we report a problem, there is first a lot of discussion, and...
With i.s.h.med, we are essentially in a holding pattern because it has to be replaced. The...
There is no development and innovation happening with i.s.h.med. Rating my likelihood to recommend...
i.s.h.med meets all our local needs. For example, the recording of diagnoses, the recording of...
I would actually recommend i.s.h.med. But since it only has a remaining runtime of four years, it...
i.s.h.med is a system that has been discontinued, but it will still be running for a certain period...
We've been using the solution for a very long time, and we've been very happy with it the entire...
i.s.h.med covers nearly all local needs. For us in our country, it's important to have something...
The product is being replaced and is approaching the end of its life.
In the hospital environment, the vendor has a solution or module available for almost everything....
We don’t have any problems with i.s.h.med at all. When I use the system, I know what will happen....
Oracle Health has the biggest opportunities to improve i.s.h.med through its usability, user...
Oracle Health's strength is their size, which provides more possibilities for us, and their many...
Whenever we need something for i.s.h.med, even if it is only to integrate a third-party solution, we...
Upgrades often completely block our ability to parameterize the system. There is a transition phase...
We do our own ongoing training. The vendor does deliver some materials, but the materials are very...
People have to be aware that the product consists of two parts. The basic layer is one piece, and...
The interface of the solution is very old. It looks like Excel from the age of Windows 3.11, and...
There are a lot of functionalities that need to be compatible and interoperable with our country's...
Commentary Summary
Comment Type Breakout