Clinical Collaboration Commentary

Filtered view: (Ambulatory)

It’s not even the product that we love so much but the service. PerfectServe has a quick turnaround...

An improvement for PerfectServe would be the ability to reroute a call if the caller selects the...

I know we've shared feedback with PerfectServe about features they could add to make the app easier...

An improvement PerfectServe could make is related to the automated system. If someone is calling the...

I love the support that we get with PerfectServe. It’s wonderful. Our contact person is awesome, as...

When it comes to partnerships with PerfectServe, we have to involve leaders from the hospitals, and...

PerfectServe does a great job of keeping us updated on any new improvements or enhancements that are...

With all of PerfectServe’s new initiatives and anything like that, they're not charging us extra....

PerfectServe's tool is the easiest application when it comes to not only their support system but...

PerfectServe has implemented a new program called PerfectServe University, and that has been a...

PerfectServe is heavily used and heavily adopted, and I don't see it going anywhere in the near...

PerfectServe works, but it has limitations. It is good but not great. There's some stuff that we've...

PerfectServe is expensive, but everything is expensive nowadays. The solution is fairly priced, and...

PerfectServe’s training and support responsiveness is good. They get back to us and all that, and...

With PerfectServe, we are no longer the middleman. The offices now provide the schedules to...

When a change took place with PerfectServe, it was very seamless. We never knew it happened; we...

We meet with people from PerfectServe. The people at PerfectServe are usually very communicative...

We are pretty satisfied with Telmediq. We don't do upgrades with PerfectServe as often as we do with...

We have some integrations with Telmediq, and they work pretty well. We hardly ever hear anything...

PerfectServe is doing everything that we need them to do. We have 24-hour support with them....

Telmediq is a very solid, competitively priced solution. I have recommended it to others....

I like the support that we receive from PerfectServe. Within the team of people that I work with at...

I am looking forward to expanding the platform.

PerfectServe's training was excellent. The vendor addressed all of our concerns, especially from the...

I don't hear many complaints from providers about the system. That is always a good sign. I think...

I don't think we have had much new technology from PerfectServe, but their product has always met...

We never really know about PerfectServe's upgrades, so we don't have any disruptions.

The key workflow of PerfectServe is our call schedule. We use it for APP-first calls and...

We have regular meetings with PerfectServe to talk through any issues and to discuss reports. We...

I wish that PerfectServe wouldn't upgrade the solution when we need it most. When they upgrade, the...

Telmediq meets our needs for the most part. The quality of PerfectServe's product is good.

When PerfectServe took over Telmediq, nobody called to let us know. All of a sudden, I got a bill...

Now that I have gotten familiar with PerfectServe and I know what their capabilities are, I would...

PerfectServe may deliver things via email, but their ability to actually have conversations with...

PerfectServe's support honestly depends on the situation and the support person who we get. I have...

PerfectServe needs to improve their system's integration. We have had some issues with integrating...

PerfectServe is pretty responsive. They can get things changed when we request them. PerfectServe is...

I don't necessarily get a whole lot of complaints about PerfectServe's system. Once we program the...

PerfectServe is actively looking to provide new technology, regardless of whether we use it. We...

With PerfectServe, we like the communication that we can get for the patients, nurses, and hospitals...

We are pretty happy with the vendor partnering with us to optimize our organization’s communication...

I don't think PerfectServe interfaces with any other platform that we have. It doesn't automatically...

With the initial training from PerfectServe, I would have preferred more one-on-one time. I got a...

PerfectServe has treated us well enough, and the system has been reliable. I have had the...