All Categories chevron icon Services & Consulting chevron icon IT Advisory Services chevron icon EHR Clinical Optimization

Pivot Point Consulting, a Vaco Company Clinical Optimization Commentary
Filtered view: All

Subject Expert
Greg Hughes
Research Director
KLAS Research Director - Greg Hughes
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

EHR Clinical Optimization 2025: Which Firms Are Best Positioned to Help Organizations Realize Their EHR’s Full Potential?
EHR Clinical Optimization 2025:
Which Firms Are Best Positioned to Help Organizations Realize Their EHR’s Full Potential?
July 2025
View Report
IT Advisory Services 2023: What Services Do Firms Offer and How Consistently Do They Perform?
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##
Neither
##
Negative
##
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
VP/Other Executive

Relationship

I'm not going to write Pivot Point Consulting off as a potential consulting agency in the future....

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

I worked with the firm at my previous organization, and they had good-quality analysts for a...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

There was some unfair charging from the firm with our initial consultant, who made zero movement and...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

Originally, when I had the discussion with the firm, they were a bit confused regarding what we were...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We didn't notice the firm’s name change until we saw it in an email. If I were the firm, I would...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

One good thing to call out is that Pivot Point Consulting is responsive. When other consultants...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

Pivot Point Consulting kind of has to charge depending on what it is that we need them to, but they...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Firms should be honest about what they are capable of. If they can't do something, they should say...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Relationship, Operations

We hired Pivot Point Consulting because we were really hurting with our new EHR. Pivot Point...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Relationship

Pivot Point Consulting’s executive involvement could improve with more communication. It was not...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Relationship, Value

Pivot Point Consulting consistently exceeded our expectations. In fact, some of our health centers...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Services

When Pivot Point Consulting transitioned to being owned by Vaco, there were a few difficulties with...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Services

The firm kept missing their deadlines for giving us their evaluation and assessment, and I as the...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

The firm does have a good strategy, and I'm sure they implement it well for others. They really laid...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

One consultant knew what they were doing, but that person ran into so many issues that they ran over...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I was disappointed in how often the firm did not check in and how little they knew about the lack of...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

The firm didn't provide a very good product. Their consultant who came in was late every day. It was...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​