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Suki for Clinicians Commentary
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Subject Expert
Kylee Bird
Associate Engagement Partner
KLAS Associate Engagement Partner - Kylee Bird
 

Commentary Summary

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User Commentary

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Director

Suki has done a good job over the last year to year and a half of making its cost structure more...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Suki for Clinicians doesn't meet all of our needs. It does one thing, or a few things within one...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

Suki for Clinicians is easy to use. It solves, or helps solve, the problem of after-hours...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Even though Suki is a smaller vendor and our use case is smaller, they've been fairly receptive when...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I'd like to see Suki add more capabilities and features in Suki for Clinicians that it could take...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

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Director

The vendor's training has been similar to what I've seen with a lot of healthcare technology and...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

Suki for Clinicians is integrated with our EHR, but it's not fully integrated. It's kind of a...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

I'd like to see Suki develop more robust AI-enabled anticipatory diagnosis support, history, and...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

The adoption of Suki for Clinicians is fairly low right now because it's still in the pilot stage,...

Comment Tone Positive
Pillars Loyalty, Product, Value
Evaluation Unrated

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Physician

I would buy Suki for Clinicians again, especially if the cost were not an issue. We are tracking...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Physician

Suki for Clinicians is fully integrated. It can also be used on a mobile phone as an app. It's also...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

An additional capability I’d like Suki to develop is better documentation in the value-based care...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

I don't know what Suki’s road map looks like. They have never shared their road map with us.

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Physician

There is an AI platform that was the easiest to adopt for my physicians and clinicians. The easiest...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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CMO

With AI and everything changing, and with our EHR vendor coming out with their own product, keeping...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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CMO

We have been working with Suki a little bit on developing automated coding based on the...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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CMO

Suki for Clinicians is so easy to use, and the quality of the documentation is better in most cases...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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CMO

What Suki does well is regular communication, and they’re extremely engaged with our feedback, so...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

We are an independent physician-owned multispecialty group. With overhead as it is, we have to see...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Physician

The only thing I wish Suki for Clinicians did better is with the part of the note under each...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

With our EHR, the data from Suki for Clinicians just shows up in there. I think the vendor also has...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

I think the coding functionality in Suki for Clinicians still has some room for improvement, or...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

Suki for Clinicians is able to recommend E&M codes and well visit codes now, and I'm currently...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

In Suki for Clinicians, we can see information before the visit. We can view a chart summary...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

Suki for Clinicians is a natural extension of me in the room. My patients are very comfortable with...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

We’re using Suki's system, and it's been really helpful in terms of getting things done. I don't...

Comment Tone Positive
Pillars Operations, Product, Value
Evaluation Unrated

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Physician

The vendor made some changes initially that made the system more useful and improved how it worked....

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Physician

There are definitely some things we've asked the vendor to do that they haven't addressed. If I want...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

Suki has been a very good partner. They have filled a need for us in a very quick period of time....

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

When it comes to whether we are receiving our money's worth, we're still a little bit TBD on Suki...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Suki handled a rapid deployment in a very condensed time period, and they provided both virtual and...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

Most of the need for Suki's support is coming from individual providers if they're having a note...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

To be fair, a lot of what I'd like to see beyond note generation are things that Suki has developed,...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

The process of getting Suki for Clinicians integrated into our EHR has been relatively seamless. We...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

Suki is maybe part of our long-term plans. However, our EHR vendor says their ambient AI is coming...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

I think Suki wants to be a very good partner with us. I think they're struggling with their why in...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Physician

Suki for Clinicians works. It creates accurate notes and saves time. If there's ever an issue, Suki...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Physician

I would like to see Suki develop order entry. I know Suki is working on that now, but that's the big...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

Suki has been good with support. The people that helped implement the project have just been there...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

Suki's been very responsive with our provider concerns. Along with training, they have led the...

Comment Tone Positive
Pillars Relationship, Operations, Value
Evaluation Unrated

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Analyst/Coordinator

Suki is maybe part of our long-term plans. Oracle Health is implementing their tools with their...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Analyst/Coordinator

Suki has offered different pricing structures. I haven't seen any of the numbers, but they have...

Comment Tone Positive
Pillars Culture
Evaluation Unrated

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Director

I like that the Suki system streamlines the physician and patient experience, and it gives the...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

Suki is developing what we want in terms of integration for E/M coding, integration for lab and...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

Where we feel Suki's solution does not fully meet our needs, but that is more of a reflection on...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Physician

If Suki would allow me to place orders in my EHR through ambient technology, Suki for Clinicians...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

Suki has allowed me to improve my volume, and the documentation quality has improved. The tool...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Physician

Suki makes their training team, their product team, and the higher-ups of their company available to...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CMO

The providers who are using Suki for Clinicians are using it all the time. Once they start using it,...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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CMO

There was a study published that showed that Suki for Clinicians increased RVUs or billing charges...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CMO

There is a weird thing that happens with Suki for Clinicians. When I used to see patients and do the...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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CMO

Suki for Clinicians is fully integrated. I pull up my schedule on my phone, and it shows all the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CMO

We are actually looking now to see which providers are not using Suki for Clinicians and why. We...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CMO

The problem with Suki for Clinicians is that it is a great standalone product, but other vendors are...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

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Physician

I'm likely to recommend Suki for Clinicians. Suki’s current model is just amazing, and I don't have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

Suki doesn't have APIs available as soon as larger vendors do.

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

We have had good experiences with Suki for Clinicians. Our providers have no concerns or questions....

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Physician

Suki handles training directly, and they work great with our team. They have reduced the price of...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Physician

We have been very happy with the back and forth that we have had on charges. We have a very dynamic...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Manager

Suki is very quick and nimble to come up with new stuff. They are responsive to our needs.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

The primary outcome we have seen from Suki for Clinicians has been increased accuracy in value-based...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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CIO

Using Suki for Clinicians is like skiing. People can get on the slopes and figure it out without...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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CIO

Suki for Clinicians is expensive, and we believe that there is more value that we could unlock in it...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

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CIO

Suki has been a strong vendor partner. They are highly supportive and extremely responsive. If I...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

We started a pilot group for the system. Within a few weeks, we knew that we wanted to roll the...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CIO

Since Suki for Clinicians is a natively integrated offering within the system, it has been extremely...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CIO

While Suki for Clinicians is expensive, we get what we pay for. A key differentiator is that Suki...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

People say that this is where the industry is moving and that ambient speech solutions will be table...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Director

Some of our most technical people are not adopting Suki for Clinicians because they have spent so...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Suki has a phased approach. We are increasing Suki for Clinicians users gradually. Some big barriers...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Our partnership with Suki has been good. We have learned a lot. We have adopted the solution and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

Suki for Clinicians lets me focus on patients and their needs while the background work finally gets...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

Suki for Clinicians is less useful for visits for a certain specialty. For other providers that are...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

Suki’s goals are generally aligned with mine, so if anyone is frustrated, the vendor is as well....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

In Suki for Clinicians, sometimes a note is created when a patient leaves or falls off the schedule...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Physician

The amazing thing about Suki's solution is how quickly we can see changes. The output evolves often....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

Training for Suki for Clinicians is really a fly-by-the-seat-of-our-pants experience. I'm a big fan...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Physician

Executive involvement rates top of the scale.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

I would buy Suki for Clinicians again. The solution gives me back 10 hours of my life a week....

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Physician

Some of our providers who are not tech savvy or efficiency oriented struggle with Suki for...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Physician

Suki is building a platform that is being utilized across multiple disciplines within medicine, so...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Physician

I don't know if it is a bug with the speaker, but Suki for Clinicians only works as well as the...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

The only thing Suki could do to improve their product is integrate it with our EHR 100% so that it...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Physician

Suki for Clinicians is leaps and bounds better than it was over a year ago. The team behind Suki for...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Physician

Occasionally, Suki's system will pick up weird words. Some of that is with medications, like if a...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

Suki has actually reached out to us a few times about questions we have had or to have us rate...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

I have recommended Suki for Clinicians to others multiple times. I haven't seen any of Suki's other...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

Right now, the system isn't fully integrated with our EHR. That isn't Suki's fault. I could see Suki...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Physician

The only time I wouldn't use Suki's system would be if I had two patients in the room, like a...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

For the most part, everyone uses Suki, but I know a few physicians who don't use it. Someone I work...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

There is still room for improvement. I still edit a bit. Suki does pull in some errors. I would...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Physician

It takes time to get used to Suki. We have to mold it to our preferences. But once we get used to...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Physician

Suki reaches out to us periodically if we have any concerns, but now I'm so used to the system that...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Physician

From a user standpoint, I had concerns about how the plan was being put in. That is something Suki...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Physician

There are circumstances where it takes longer to reach out to Suki. It takes some time to send out...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Physician

Integration is fairly good. Any updates would be ideal. Suki has made the system easier. There used...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

The majority of the time, the users who are using Suki for Clinicians are using it extensively. The...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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COO

As Suki for Clinicians' functionalities continue to mature and evolve, it is starting to improve...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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COO

When we call Suki and say that we need some help, they jump right on it. I appreciate their...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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COO

We have worked with Suki for a long time, and they have always delivered on their road map. It is...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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CEO/President

I would love to see Suki's system have the ability to take our actual dictation. There are times...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CEO/President

Suki's support is good. When I lose a note, the vendor's web support is very fast.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

Even though Suki's system is not fully integrated with our EMR. We can cut and paste things, put...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CMIO

Initially, we only selected the most efficient providers be to on Suki Assistant, and that was a...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CMIO

We can use Suki Assistant any way we want. One of the cool things is that it is supported on Android...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CMIO

Suki has rolled out the things that we were looking for, and they have a future road map that I'm...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CMIO

Suki exceeds some promises. They come on-site sometimes. We did not expect so much white-glove...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CMIO

Suki Assistant has been better than we ever anticipated from a billing and coding perspective. We...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CMIO

I have spent a significant amount of time in this space vetting the various vendors, and the one...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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CMIO

Pajama time and time spent documenting on days when we are not scheduled to work have all gone down...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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CMIO

Our patient satisfaction has increased because of Suki. We can ask questions about whether the...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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