TriZetto Provider Solutions Clearinghouse
Filtered view: All

Subject Expert
Dustin Cragun
Research Director
KLAS Research Director - Dustin Cragun
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Manager

In a few years, we will look at replacing TriZetto Provider Solutions' system. Our long-term plan is...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We went to TriZetto Provider Solutions because we were converting systems because of the acquisition...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The TriZetto Provider Solutions has more of a manual process than other solutions do. The product...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

TriZetto Provider Solutions' system is a good, cost-effective solution, but using it means giving up...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor won't provide an acknowledgment report for one of our payers. That is a significant...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We never received any training from the vendor. We only have the solution because our EMR demands it....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution is a third-party claims processor. Our claims are sent directly from our EMR to the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

My team doesn't have anything negative or anything overwhelmingly positive to say about TriZetto...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our contact at TriZetto Provider Solutions is extremely helpful. They provide training whenever we...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Sometimes when we get upgrades, not everything goes according to plan. That isn't uncommon with any...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our TriZetto Provider Solutions contact works well with my team. That is key. I haven’t had to reach...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I love the product because I can do most of my job using its resources. Our claims responses...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I wouldn't say that TriZetto Provider Solutions charges for unnecessary things because we knew what...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I have no idea what upgrades TriZetto Provider Solutions has given me. No products meet our needs at...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The system is reliable and works consistently. There is not any downtime. So that is good. I do like...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

TriZetto Provider Solutions did something new to the system that was really confusing. It was...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have a new representative who has been more helpful, and that person troubleshoots with us. They...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

TriZetto Provider Solutions keeps increasing their fees. That could be a reason we would decide not...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The issue is not that TriZetto Provider Solutions' system is really hard to use. The system just...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

A lot of times when I ask for a custom rule, TriZetto Provider Solutions just says no and that they...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we moved to our EMR, we struggled with TriZetto Provider Solutions to get our claims, but I...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don’t think we would have ever left the system had the vendor put a fixed fluidness to their...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

TriZetto Provider Solutions was absolutely helpful with every situation when it came to the cost of...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF