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To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
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TriZetto Provider Solutions Clearinghouse Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
Service and Support
During the COVID-19 crisis, the vendor has been good about keeping us up to date on things. The...
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Manager
Functionality and Upgrades
There have been some things with Gateway EDI that we haven't been really happy with. We have looked...
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Manager
Functionality and Upgrades
There are certain things that the vendor does really well. We have a representative that I can...
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Manager
Service and Support
The system is very easy to use. The vendor does a nice job, and I have a representative that I can...
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Analyst/Coordinator
Functionality and Upgrades
I would purchase the system again if the decision were up to me. I don’t know what the office...
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Analyst/Coordinator
Service and Support
When I have called in, the vendor’s people have been very helpful.
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Manager
Functionality and Upgrades
We had a really bad upgrade that took a while to fix. TriZetto Provider Solutions did some kind of...
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Manager
Functionality and Upgrades
TriZetto Provider Solutions needs to improve on the enrollment requirements for the new STEM product...
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Director
Service and Support
TriZetto Provider Solutions' support is less than helpful. The support people don’t treat the...
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Director
ROI / Cost (care and feeding)
We got a good deal with TriZetto Provider Solutions. I wouldn’t say that they nickel-and-dime. They...
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Director
Implementation and Training
If I could, I would give TriZetto Provider Solutions a zero for the quality of their training. There...
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Director
Functionality and Upgrades
The system does what it is supposed to do. I can’t say that it doesn’t.
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Director
Relationship
We don’t proactively hear from TriZetto Provider Solutions. We have a limited relationship through a...
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Director
Implementation and Training
Switching over to TriZetto Provider Solutions' system was painful and difficult even though the...
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