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User Commentary
In a few years, we will look at replacing TriZetto Provider Solutions' system. Our long-term plan is...
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We went to TriZetto Provider Solutions because we were converting systems because of the acquisition...
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The TriZetto Provider Solutions has more of a manual process than other solutions do. The product...
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TriZetto Provider Solutions' system is a good, cost-effective solution, but using it means giving up...
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The vendor won't provide an acknowledgment report for one of our payers. That is a significant...
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We never received any training from the vendor. We only have the solution because our EMR demands it....
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The solution is a third-party claims processor. Our claims are sent directly from our EMR to the...
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My team doesn't have anything negative or anything overwhelmingly positive to say about TriZetto...
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Our contact at TriZetto Provider Solutions is extremely helpful. They provide training whenever we...
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Sometimes when we get upgrades, not everything goes according to plan. That isn't uncommon with any...
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Our TriZetto Provider Solutions contact works well with my team. That is key. I haven’t had to reach...
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I love the product because I can do most of my job using its resources. Our claims responses...
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I wouldn't say that TriZetto Provider Solutions charges for unnecessary things because we knew what...
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I have no idea what upgrades TriZetto Provider Solutions has given me. No products meet our needs at...
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The system is reliable and works consistently. There is not any downtime. So that is good. I do like...
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TriZetto Provider Solutions did something new to the system that was really confusing. It was...
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We have a new representative who has been more helpful, and that person troubleshoots with us. They...
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TriZetto Provider Solutions keeps increasing their fees. That could be a reason we would decide not...
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The issue is not that TriZetto Provider Solutions' system is really hard to use. The system just...
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A lot of times when I ask for a custom rule, TriZetto Provider Solutions just says no and that they...
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When we moved to our EMR, we struggled with TriZetto Provider Solutions to get our claims, but I...
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I don’t think we would have ever left the system had the vendor put a fixed fluidness to their...
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TriZetto Provider Solutions was absolutely helpful with every situation when it came to the cost of...
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