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User Commentary
Product
I'm not sure whether this is the fault of Veradigm Practice Management or a system it integrates...
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Product
We could have an endless explanation about why Veradigm Practice Management doesn’t function as best...
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Product
Veradigm has tasking queues where our vendors can ask coders to do things, and those queues are...
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Relationship, Operations
There were just many times when we didn't have the support we needed, Veradigm wasn’t really sure...
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Culture
Veradigm often sells things a certain way, and then we get the products, and they are not at all...
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Operations, Product
Upgrades with Veradigm are always a train wreck. Things totally break that we have to submit a...
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Relationship, Product
Veradigm can be really helpful in helping drive financial collections, but there are also challenges...
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Operations
When we implemented Veradigm Practice Management, we were forced to use the vendor's clearinghouse,...
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Relationship
I have never loved Veradigm’s support. I'm supposed to have a person who is empowered to solve my...
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Relationship, Product
Veradigm is getting better with integration and interoperability; they used to be much worse....
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Product
Most of our problems with Veradigm are on the back end with connectivity, integration, and those...
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Relationship, Product
Veradigm is slow to react. When the vendor was Allscripts, everything was together. Everything was...
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Relationship
Veradigm doesn’t have the resources to help with the easy fixes that will help everyone. The things...
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Relationship
Veradigm gets the job done, but if they want to excel at anything, they are going the wrong way....
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Product
When we purchased the product, it was good for what we were doing. We have grown a lot since then....
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Relationship
Veradigm eventually keeps their promises, but sometimes the vendor takes a long time. Something will...
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Relationship
I know who to contact at Veradigm if I need movement on something. I try not to do that unless I...
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Relationship
We get most of our support for the product through the web. Veradigm has a portal, and in that...
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Value
Veradigm charges for everything. If we send statements, the vendor charges us separate fees for...
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Product, Value
The scope of time we are given for product upgrades is always off by multiple hours if not days. Not...
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Product
It is hard to get information and outcomes from the product, but we have an add-on tool from the...
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Product
From a system administration perspective, some of the system's functions don't work intuitively when...
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Relationship, Product
Over the last couple of years, Veradigm has been doing an overhaul of the codes. Unless something is...
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