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Decision Insights™ Remote Patient Monitoring Commentary

Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
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Shows number of comments for Being Replaced Decided/Likely Choice Considered
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Decision Commentary 
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100Plus RPM Solution RPM Solution
 

Decided / Likely Choice

Manager

I spoke to almost every player. It was a several-years-long process to get someone that our...

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Biofourmis Care Biofourmis Care
 

Title Goes Here

Director

We chose Biofourmis because we were impressed by our first phone call with them. We spent a long...

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CareSimple CareSimple
 

Title Goes Here

Manager

We are moving to CareSimple because we really like cellular-enabled devices. The Bluetooth...

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Current Health Platform Current Health Platform
 

Title Goes Here

Director

We looked at Current Health's system because we talked to some colleagues in the industry who were...

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Director

We looked at Current Health, but they were awful. They had a terrible presentation; they should find...

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Health Recovery Solutions CareConnect CareConnect
 

Being Replaced

Director

With Health Recovery Solutions, we have had connectivity challenges with video and audio fidelity....

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Manager

Health Recovery Solutions has been a good partner of ours. The decision to leave was more about...

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Director

We wanted someone who could negotiate on price. That led us to choose Health Recovery Solutions....

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Lightbeam Deviceless Remote Patient Monitoring Deviceless Remote Patient Monitoring
 

Title Goes Here

Director

We looked at Lightbeam, but they were too expensive, so we went with a different vendor.

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MD Revolution RevUp RevUp
 

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Manager

We are considering leaving RevUp because there might be other products that have a better ability to...

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Manager

We might decide to keep RevUp because we aren't sure whether any other products could address our...

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Optimize Health Remote Patient Monitoring Remote Patient Monitoring
 

Title Goes Here

Director

We considered Optimize Health, but they weren’t as flexible on price as other vendors, so we didn’t...

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TytoCare TytoClinic TytoClinic
 

Title Goes Here

Director

We selected TytoCare. While both products we looked at met our use-case requirements, the TytoCare...

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Vivify Health Pathways Pathways
 

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Physician

A few years ago, we decided to make a big move toward another vendor that we selected as a very...

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Collette Health Remote Patient Observation 2024
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As remote video technology continues to develop, staffing shortages and an increased focus on patient safety are leading healthcare providers to look to virtual patient observation solutions. These solutions allow organizations to continuously monitor the safety of multiple patients, thereby reducing staffing burdens and decreasing costs. KLAS first reported on MedSitter, now renamed Collette Health, in July 2023; this report offers a second look at how the customer experience has changed over the last two years.
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06 July 23    |   Ciera Walker and Schafer Jackson
Telehealth and remote patient monitoring (RPM) solutions have grown in adoption, giving providers new ways to deliver more flexible care. While telehealth adoption especially was initially spurred by COVID-19, energy in both areas continues because of factors like value-based care, staffing shortages, and the desire to make care delivery more flexible and strategic. This report examines the broad ecosystem of telehealth and RPM technology—specifically, vendor-reported breadth and depth of adoption by their provider organization customers.
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Remote Patient Monitoring 2023
30 May 23    |   Ciera Walker and Schafer Jackson
Remote patient monitoring (RPM) has demonstrated promising outcomes † —including earlier intervention and reduced utilization, outcomes that are critical in value-based care arrangements. The options for RPM are rapidly evolving, with many factors for healthcare organizations to consider. Reimbursement is an ongoing question, with some healthcare organizations feeling they can’t rely solely on reimbursement from CPT codes. Integration—with both the EMR and monitoring devices—is also vitally important to maintaining an RPM program’s viability. Additionally, RPM can require additional staff, though many vendors offer services to help alleviate this burden. Given all the factors at play, some healthcare organizations are starting with small pilots, testing to see which technology works. This report explores the customer experience with RPM technology in several key areas, including partnership, innovation, ease of use, and integration. † See KLAS’ 2022 RPM report for more details on the outcomes organizations are achieving and how they financially support their RPM programs.
Emerging Technology
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Current Health 2023
24 March 23    |   Schafer Jackson and Taelin Bryan
With COVID-19 as a catalyst, the healthcare market has been actively moving toward virtual care and remote patient monitoring. In a space with high energy and a multiplicity of solutions, Current Health provides technology and services that enable health systems to deliver care at home. Use cases include acute-level care at home, transitional care, and chronic condition management. This report analyzes the customer experience with Current Health’s platform.
Perception
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Transitions of Care 2022
29 December 22    |   Bradley Hunter and Paul Warburton
Inefficient care transitions lead to wasted time and energy, increased risk of human error, and potentially poor experiences for both patients and providers. Despite the industry’s attempts to ensure the right information is sent to the right people at the right time, healthcare organizations must often revert to manual processes for data entry, verification, and communication. Some organizations use or want to use technology to streamline their transitions of care (TOC). This report—KLAS’ first to look at TOC—draws from the perspectives of 95 healthcare leaders across multiple care settings to understand their adoption of care transition technology, the challenges they encounter in their care settings, and the vendors they are considering.


Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess



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