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Employer-Sponsored Healthcare Services 2024
A Market Impacted by Many Movements
Author
Daniel Zeitner
Author
Ruirui Sun
Author
Sam Eaquinto
Employers (private and public) and unions are increasingly experiencing challenges with highly variable healthcare costs and their employees’ ability to access timely, quality care. As a result, many are turning to firms that help provide a wide range of healthcare services directly to employees, either on-site or near-site. Additionally, energy is high in this market due to several recent mergers and acquisitions, which have the potential to drastically shift market share and client experience over time. To help employers and unions navigate this space, this report examines the overall employer-sponsored healthcare services market, including client satisfaction, how acquisitions are changing the market, how firms help clients realize value, and which healthcare services are being offered.
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Key Findings:
- Marathon Health & Premise Health See Market Share Growth through Acquisition; Clients Highlight Marathon Health for Their Time Spent with Patients
- Proactive MD Excels at Reducing Costs & Improving Patient Health
- QuadMed Respondents Highlight Improvements Due to Investments in People & Processes
- Clients Most Often Contract for Primary Care & Telehealth; ROI Is Often Determined by Successful Marketing & Education
Writer
Carlisa Cramer
Designer
Natalie Jamison
Project Manager
Andrew Wright
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.