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Employer-Sponsored Healthcare Services
2022 Vendor Guide
Author
Joe VanDeGraaff
Author
Jennifer Hickenlooper
Author
Ruirui Sun
Self-insured employers looking to reduce costs and improve employees’ health often turn to services firms to set up and manage on-site or near-site clinics. This vendor guide is intended to provide a simple starting point for employers investigating employer-sponsored healthcare services. The guide focuses on firms that (1) provide primary care and other related services, including telehealth, behavioral health, and wellness centers, (2) operate across multiple US regions, and (3) are not owned or operated by healthcare organizations. All such firms known to KLAS as of November 2022 are included in this guide.
Employer-Sponsored Healthcare Services: Segment Overview
- Firms that offer employer-sponsored healthcare services typically provide primary care, health and wellness coaching, and telehealth services at the employer site, a nearby location, a clinic shared by multiple employers, or a local retail clinic. Other services can include occupational health services, behavioral health services, and an on-site pharmacy dispensary.
- Post-pandemic, telehealth is a normal and expected part of service offerings. Behavioral health services are on the rise.
- There is a greater emphasis on holistic employee health, including the addition or expansion of occupational health services to support an individual’s well-being at work and at home.
- Some firms are starting to offer back-to-office services, such as temperature monitoring or COVID-19 testing.
- Notable acquisitions and consolidations have occurred in this market over the last several years, resulting in fewer options for employers. Examples include Amazon acquiring One Medical; Everside Health forming from the merger of Activate Healthcare, Healthstat, Paladina Health, and R-Health; Marathon Health merging with OurHealth; Premise Health acquiring CareHere; and Vera Whole Health acquiring Castlight Health.
- More healthcare organizations are offering local worksite services (KLAS does not measure these types of offerings).
Overview of Employer-Sponsored Healthcare Services Firms
Below are brief summaries of how each firm currently positions their employer-sponsored healthcare services for the US market. The summaries are based on firm-provided and publicly available information and do not represent any KLAS-validated performance data or other findings.
Current client feedback and KLAS performance data on measured firms in this segment can be found on the KLAS website.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Click the following links to view the vendors' website and/or KLAS performance data.
- NeoPath Health: Website
- One Medical: Website
- Oracle Health (Cerner): KLAS performance data
- Premise Health: Website/KLAS performance data
- Proactive MD: Website
- QuadMed: Website/KLAS performance data
- Vera Whole Health, an apree health company: Website
- WeCare tlc: Website
About KLAS
Driven by a mission to improve healthcare, KLAS publishes research data intended to help healthcare providers, payers, and employers make informed purchasing decisions. With the collective insights from thousands of these organizations, KLAS seeks to create transparency in the healthcare market and act as a catalyst to help vendors improve their products and services.
Thank You
KLAS is privileged to work with some of the brightest and most influential leaders in the healthcare industry, including stakeholders at healthcare and vendor organizations. KLAS is thankful for the contributions offered by these leaders to help shape this vendor guide. Special acknowledgement goes to the National Association of Worksite Health Centers for their active input and participation.
Writer
Sarah Brown
Designer
Madison Moniz
Project Manager
Andrew Wright
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.