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2024 BEST IN KLAS
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Smile CDR
Emerging Technology Spotlight 2021
Author
Joe VanDeGraaff
Author
Joshua Jensen
Author
Sam Eaquinto
In 2021, new CMS rules came into effect requiring CMS-regulated health plans to have a patient access API and a provider directory API. These regulations, aimed at increasing the interoperability of personal health data, have prompted payers to look at new ways of facilitating external information sharing. This report offers a first look at Smile CDR, a fast-moving, healthcare-specific solution provider that has recently delivered interoperability solutions to payer customers to help meet the new mandates.
Key Findings
- Smile CDR Customer Experience: An Initial Look
- Strengths and Challenges
- KLAS' Points to Ponder
- Smile CDR: Company Profile at a Glance
- Solution Technical Specifications (provided by Smile CDR)
Designer
Madison Moniz
Project Manager
Robert Ellis
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.