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Emerging Technology Spotlight 2021

author - Mac Boyter
Mac Boyter
author - Joshua Jensen
Joshua Jensen
author - Sam Eaquinto
Sam Eaquinto
June 18, 2021 | Read Time: 1  minute

Accelerating an ongoing healthcare trend, the Department of Health and Human Services’ Office for Civil Rights has proposed changes that would strengthen a patient's right to gain access to their own health information. Swellbox provides tools and support to empower patients to access their PHI. This report looks to validate the outcomes and satisfaction of Swellbox clients on this important topic.

Key Findings

  1. Swellbox Customer Experience: An Initial Look
  2. Strengths and Challenges
  3. KLAS' Points to Ponder
  4. Swellbox: Company Profile at a Glance
  5. Solution Technical Specifications (provided by Swellbox)
author - Joshua Jensen
Project Manager
Joshua Jensen
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.