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Telehealth Virtual Care Platforms 2017

Telehealth Virtual Care Platforms 2017
Who Is Supporting Healthcare Organizations’ Abilities to Expand Virtual Care?

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Healthcare organizations have found that virtual care platforms (VCPs) reduce delivery costs, increase access to new patients, and allow organizations to deliver better care. While these platforms are just one aspect of the rapidly evolving telehealth market, a number of vendors now offer virtual care platforms supporting diverse visit types and use cases. Some have only a handful of live organizations today, but all are growing. Working with the College of Healthcare Information Management Executives (CHIME), KLAS reached out to healthcare organizations facilitating live video visits on virtual care platforms to provide an early look at who is helping organizations expand telehealth services today.

Key Topics

  1. Vendors Included American Well and Avizia Adopted Most Broadly across Visit Types
  2. With Strategic Guidance, Providers Lead While Vendors Follow
  3. Integration Touted by All; Few Organizations Actually Have It Vendor Bottom Lines

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2019 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.