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2024 BEST IN KLAS
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uPerform 2024
Improving Clinician Satisfaction through EHR Education & Training
Author
Jenna Anderson
Author
Kyle Chilton
The KLAS Arch Collaborative has found that proper training is crucial to clinicians having a positive EHR experience, which in turn can be a key factor in their satisfaction and levels of burnout. uPerform partners with health systems to streamline and scale EHR training and supports organizations through implementations, upgrades, and other changes to the EHR. This report explores customer ratings for uPerform across a variety of performance metrics and highlights three customer case studies that provide examples of how uPerform impacts clinician satisfaction with the EHR.
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Key Findings:
- uPerform Customer Experience: An Initial Look
- Insights from the KLAS Arch Collaborative
- Arch Collaborative Case Studies: Examples of uPerform’s Impact on the Clinician Experience
- Points to Ponder
- uPerform: Company at a Glance
Designer
Jess Wallace-Simpson
Project Manager
Kyle Chilton
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.