Virtual Training Platform Enhances EHR Education
In facing the challenge of frequent upgrades and enhancements, Baylor Scott & White Health uses uPerform's platform to keep their clinicians' training content up-to-date, relevant, and accessible.
Associated Vendor: uPerform (84517)
Publish Date: 04/26/2022
| Cost to Implement: | $$ - Budgeted Cost |
| Time to Implement: | 0–6 months |
Program Goals
- Optimize EHR education for all Epic users at Baylor Scott & White Health
- Make educational resources readily available for quick access
- Help ease learning curves as quarterly Epic upgrades arise
Organizational Outcomes
- uPerform users rate ongoing training 11 percentage points higher than nonusers
- uPerform users’ Net EHR Experience Score is 12.9 points higher than nonusers’ score
Collaborative-Verified Best Practices
- Ongoing EHR Education
Keys to Success
- Stand up a training team that creates training content
- Deploy content in different forms that are brief and direct so that end users can easily and quickly understand and adapt to them
- Use different formats for onboarding and ongoing EHR education
- Ensure that education is aligned with relevant clinical workflows for upgrades
- Allow clinician end users to learn on the job when they need information
What Baylor Scott and White Health Did
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Topics
Ongoing EHR EducationReader Responsibility
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