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Emerging Technology Spotlight 2021

author - Adam Cherrington
Adam Cherrington
author - Joshua Jensen
Joshua Jensen
author - Sam Eaquinto
Sam Eaquinto
June 4, 2021 | Read Time: 1  minute

Upfront’s purpose is to engage patients in their care by focusing on the patient actions needed to improve health outcomes. Using analytics to tailor patient communications, they offer ways for patients to connect and engage with care teams at a deeper level. This customized approach has the potential to personalize care and follows consumerism trends found outside healthcare. This report examines the experiences of early customers.

Key Findings

  1. Upfront Customer Experience: An Initial Look
  2. Strengths and Challenges
  3. KLAS' Points to Ponder
  4. Upfront: Company Profile at a Glance
  5. Solution Technical Specifications (provided by Upfront)
author - Madison Moniz
Madison Moniz
author - Joshua Jensen
Project Manager
Joshua Jensen
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.