UK & Ireland EPR 2024
09 July 24
| Eder Lagemann and Spencer Corbett
Over the last five years, there has been consistent energy around EPR investment and digital transformation in the UK and Ireland—on average, at least six healthcare organisations have made an EPR purchase decision each year. Going forward, activity will likely increase amid integrated care system (ICS) alignment, as over 50 trusts will look to upgrade or deploy their first EPR over the next few years. While going through the complex decision-making process, organisations frequently look for a partner that can provide not only core documentation and ordering functionalities but also additional clinical, administrative and ancillary modules to support their digital transformation. This report includes (1) an overview of the market share and customer satisfaction with EPR suppliers in the UK and Ireland and (2) a look at suppliers’ broader portfolios, diving into the performance and adoption of modules outside of core functionality.
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CIO
Product
The system's stability and reliability are dependent on our network...
CIO
Relationship
Altera Digital Health will tell us about known issues, but when it...
CIO
Loyalty, Relationship
Altera Digital Health has a road map. I will give them that. Recently,...
CIO
Operations
Altera Digital Health's training is poor. I think that is because the...
CIO
Value
If Altera Digital Health's rate of change were faster, I would say yes...
CIO
Relationship
The main thing that would make the most impact for us over the next...
CIO
Product
Integration is a really key aspect because our workflows often depend...
CIO
Product
One big issue is that Altera Digital Health's PAS and EPR are not...
CIO
Relationship
The vendor's support is very poor. We have some cases that have been...
CIO
Value
Altera Digital Health isn't always up front about all of the costs...