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Artera
Subject Expert
Adam Cherrington
VP of Engagement
Subject Expert
Adam Cherrington
VP of Engagement
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Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Score Breakdown (1 Year) Filtered view:
Culture
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Limited Data
Keeps ALL promises (Yes|No)
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Product works as promoted (1-9)
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Proactive service (1-9)
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Loyalty
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Limited Data
Part of long-term plans (Yes|No)
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Would you buy again (Yes|No)
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Likely to recommend (1-9)
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Overall satisfaction (1-9)
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Forecasted overall satisfaction (1-9)
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Operations
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Quality of implementation (1-9)
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Quality of training (1-9)
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Ease of use (1-9)
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Product
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Supports integration goals (1-9)
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Overall product quality (1-9)
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Product has needed functionality (1-9)
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Delivery of new technology (1-9)
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Relationship
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Quality of support (1-9)
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Vendor executive involvement (1-9)
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Value
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Avoids charging for every little thing (Yes|No)
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Drives Tangible Outcomes (1-9)
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Money’s worth (1-9)
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Facility Type
Standalone Facilities
Multi-site Facilities
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Latest Comments See all (8) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
Analyst/Coordinator
Relationship
With Avidex, we have an account manager, but we can only communicate...
Analyst/Coordinator
Loyalty
Avidex is probably not part of our long-term plans. Another vendor...
Nurse
Loyalty, Operations, Product
The system is reliable and stable, but it is really difficult for...
Nurse
Operations
The vendor's training is good, but it isn't very effective. I don't...
Nurse
Relationship
Our representatives from Avidex have been awesome. If I have any...
Nurse
Loyalty
We are going to stick with another vendor's product because we have a...
Nurse
Value
The vendor avoids charging us for every little thing because all of...
Nurse
Product
The system is super easy for patients to use. It is like a Roku.