IT Advisory Services 2023
09 February 23
| Doug VanWagenen and Trent Davis
In the IT advisory space, many firms perform well, but the breadth of their expertise varies—some firms offer many services, while others focus on a specific area. This report examines the breadth of firms’ validated services as well as client satisfaction and performance consistency. To provide better transparency into IT advisory services, KLAS has broken them into the following four segments: IT planning and assessment, revenue cycle optimization, clinical optimization, and analytics advisory services. Additionally, this report categorizes firms into four groups based on validated engagements:
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CFO
Relationship, Operations
We had our own internal dynamics and politics that were challenging,...
CFO
Relationship, Operations
Chartis talked to a lot more people than we had initially scoped for...
CIO
Value
We still have more work ahead with Chartis, but the key outcome was...
CIO
Loyalty, Relationship
Chartis has been great. We have utilized them in the last several...
COO
Relationship, Services
Chartis comes in and helps us adopt best practices for our current...
COO
Relationship, Value
The firm was able to translate the work to an immediate dollar pickup...
COO
Relationship
The firm had the opportunity to be slightly more assertive and...
Director
Loyalty
Chartis was really good from day one. They let us vent and then...
Director
Loyalty, Relationship, Operations
The firm shows us the best practices and what is going to help our...
Director
Relationship, Operations
We have never done what we are doing before, so we really saw Chartis...