Financial Improvement Consulting 2023
27 October 23
| Robbie Bullough and Warren Whitford
Healthcare organizations are facing unprecedented financial pressure; several macroeconomic factors—including the COVID-19 pandemic, inflation, and staffing shortages—have forced organizations to work around decreased revenues and increased costs. At this critical time, organizations are looking to consulting firms to help improve their financial performance and circumnavigate obstacles. KLAS’ 2020 Financial Improvement Consulting report examined how firms were providing guidance to healthcare organizations during the early months of the pandemic. Now, roughly three years later, this report offers an updated look at the types of work consulting firms are doing and the outcomes clients are achieving in this financially challenging environment.
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Director
Loyalty, Value
We talked to a couple of other firms, but we didn't do a full RFP....
CIO
Loyalty, Relationship, Value
I can’t get rid of one of the executives at Chartis. That is why we...
VP/Other Executive
Loyalty, Relationship, Operations
I have recommended Chartis, especially some specific resources from...
VP/Other Executive
Value
The money we paid to engage with Chartis is a hard pill to swallow. I...
VP/Other Executive
Loyalty, Operations
With the preengagement work, that was obviously the courting season...
VP/Other Executive
Relationship, Operations
During the time we engaged Chartis, a good portion of hands-on work...
VP/Other Executive
Relationship, Operations
Chartis consistently met expectations. They exceeded them in some...
VP/Other Executive
Operations, Value
I scrutinized a couple of Chartis’ expenses. They made so many line...
VP/Other Executive
Relationship, Operations
I think we could have used Chartis’ time better. We may have engaged...
VP/Other Executive
Relationship, Services
We had one hiccup, and I reached out to the account lead about it....