HealthEdge Source 2023
03 February 23
| Dallin Seely and Joe VanDeGraaff
Keeping up with Medicare pricing, making edits, and processing claims can be burdensome for healthcare payers. HealthEdge’s Source product (acquired from Burgess in 2020) is intended to ease these burdens by automating important steps in the claims process, providing biweekly updates around Medicare pricing guidelines, and offering first-pass pricing and editing. This report examines HealthEdge customers’ satisfaction and the outcomes they have achieved with the solution.
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Director
Product, Value
HealthEdge Source is a highly integrated system. The good thing about...
VP/Other Executive
Relationship
HealthEdge is very eager and flexible. They will do any payment...
VP/Other Executive
Loyalty
I would like HealthEdge to focus on payment integrity and claims...
Manager
Relationship
One thing I like is that HealthEdge is not like a typical vendor that...
Manager
Relationship
HealthEdge is on a two-week update process, and that is unheard of,...
Manager
Value
With HealthEdge, we get what we pay for, and they are pretty...
Manager
Operations
One area of opportunity for HealthEdge would be to have a refresher,...
Manager
Loyalty
I think very highly of HealthEdge, and I don't say that with anybody....
Manager
Operations
We don't have upgrades with HealthEdge Source, but we go through the...
Manager
Relationship, Product
The downside to HealthEdge rolling out CMS updates is that sometimes...