IT Advisory Services 2023
09 February 23
| Doug VanWagenen and Trent Davis
In the IT advisory space, many firms perform well, but the breadth of their expertise varies—some firms offer many services, while others focus on a specific area. This report examines the breadth of firms’ validated services as well as client satisfaction and performance consistency. To provide better transparency into IT advisory services, KLAS has broken them into the following four segments: IT planning and assessment, revenue cycle optimization, clinical optimization, and analytics advisory services. Additionally, this report categorizes firms into four groups based on validated engagements:
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CIO
Value
Arcadia doesn’t charge for every little thing; that is one of the...
CIO
Culture, Product
The system is pretty straightforward and easy to use. In many...
Director
Loyalty, Product
After a pretty thorough review, we think that the solution is the best...
Director
Value
The solution is helping us get visibility so that we can drive...
Director
Loyalty, Product
There is just one little clunkiness that we have in the system as we...
Director
Relationship
We had a couple of teething troubles with Arcadia recently. We...
Director
Relationship, Product
We use the system for prospective program hosting where providers and...
Director
Loyalty, Product
We were looking for a solution that would be able to present our data...
VP/Other Executive
Product
Arcadia Risk Navigator Plus is decent at identifying care gaps. There...
VP/Other Executive
Relationship
Our relationship with Arcadia is good. They are also good in the...