CDS Point-of-Care Reference 2022
06 December 22
| Jennifer Hickenlooper and Joe VanDeGraaff
CDS reference tools enable clinical users to follow standard treatment recommendations and more quickly and confidently make clinical decisions. However, tools that lack strong content, searchability, and EMR integration are not efficient for point-of-care workflows and can frustrate users, especially those already experiencing burnout. Some CDS vendors are addressing user frustration and report their solutions have evolved to be more user friendly. To understand the customer experience and how each solution is being adopted, this report draws on feedback from a subset of clinical users (defined in this report as physicians, nurses, and pharmacists) as well as feedback from vendors’ general customer bases.
Latest Comments See all (101) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
VP/Other Executive
Product
Recently, Clearwave built an interface to send out information so that...
VP/Other Executive
Loyalty, Value
We utilize Clearwave's platform for appointment reminders. They do...
VP/Other Executive
Product
I like the reporting side of Clearwave's platform. The information...
Manager
Value
The biggest downside to Clearwave Patient Revenue Platform is the...
Manager
Relationship
Getting in contact with Clearwave is much harder than it used to be....
Manager
Relationship, Operations
When Clearwave made changes to where their settings were kept within...
Manager
Loyalty, Product
I haven't really seen that much new technology from Clearwave. I would...
Analyst/Coordinator
Value
We feel nickel-and-dimed on the support side. When we have to change a...
Analyst/Coordinator
Operations
What could have gone better with the implementation is having more...
Analyst/Coordinator
Product
The product is very patient savvy. I don't think that it is difficult....