Micromedex Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Relationship
Micromedex is a really easy-to-use, intuitive product. If we need support on it, Merative is really...
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Product
I think the medication information that we give to our patients is overwhelming. Largely, when they...
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Product
Generally, the process itself in Micromedex is a disservice to our patients. We frequently have...
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Relationship
Merative has held themselves accountable for years; they have always kept their checks and balances...
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Loyalty, Product
Merative doesn’t give us everything we need. Merative just recently did some rather odd things with...
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Operations, Product
The way that Merative initially trains is with forecast methodology, but not everybody learns that...
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Operations, Product
I don't know about upgrades in Micromedex because the upgrades happen, and we just see them on the...
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Relationship
If it were just up to Merative and I just used their help link for support, I don't think I would...
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Relationship
Merative doesn’t reach out to me directly, and I have never gotten an alert via email that there is...
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Operations
In terms of the implementation process for Micromedex, it was labor intensive, and it wasn't very...
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Operations
Merative had a train-the-trainer approach, meaning the organization’s trainers got one-on-one...
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Product
Micromedex is intuitive to use, and it is simple. In terms of navigating the software or the...
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Product
There are some improvements that Micromedex could have. I am not sure whether Merative is keeping...
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Loyalty, Product
We are supposed to be able to search by a condition in Micromedex. This is for if I don't want to...
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Loyalty, Product
We have Micromedex, and it is helpful in some regards, but my go-to product for drug information...
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Product
Micromedex is embedded into the EHR so that providers and nurses can get additional information...
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Operations
Our go-live process was fairly easy because we didn't have to integrate with anything else. It took...
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Relationship
When I have a question, the vendor's support people get back to me really quickly. The vendor also...
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Product
The last year that we have spent using Micromedex has been very positive. We use the system to look...
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Operations
With other vendors that I work with, if we are implementing something new or bringing in a new...
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Product
It is hard to gauge how easy Micromedex is to use. The access is several clicks in. However, the...
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Relationship
Merative is responsive if I email them a question, but I have never had to do web or phone support...
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Loyalty, Product
A while ago, we did a huge deep dive into our medication-education content for patients to look at...
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Product
Micromedex has three applications, but another vendor has just one. With Micromedex, we have a...
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Product
We took the bits and pieces of Micromedex that we needed because Merative has the market cornered on...
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Product
Out of our disease reference products, Micromedex is probably the frontrunner when it comes to...
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Loyalty
Things were good with Micromedex for a while until the pharmacy decided we were spending too much...
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Product
Micromedex is really helpful to our staff. Micromedex is very well referenced, and it has become...
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Product
The emergency room particularly likes the poison control components of Micromedex. However, we can...
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Product
It would be nice if Micromedex had some kind of drug shortage component to it. For example, if we...
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Product
Micromedex gives us good drug interactions and compatibility, but all the other things like the...
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Relationship, Operations
Micromedex gives us a general overview and then more in-depth answers to our questions because I...
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Product
In Micromedex, sometimes the location of the information is hard to find, so we maybe have to do...
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Product
Micromedex is a comprehensive program, and we have been really happy with it. It has access to more...
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Product
The only thing that Micromedex could do to improve is integrate with some other solutions. Other...
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Product
I don't find Micromedex quite as useful as some of our other solutions. I'm not as fond of the...
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Product
Micromedex is good for IV compatibility and drug identification as well as for mixing and...
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Product
Micromedex is pretty user friendly, and I like the IV compatibility in the solution. We can enter...
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Product
Merative has improved the things that I have complained about. They have added a Micromedex...
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Loyalty, Product
It would be cool if Micromedex had user-defined defaults on some things. Specifically, if I were to...
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Product
If someone is looking for information, they will probably find it in Micromedex. Micromedex has...
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Product
This is an obscure thing, but we would like to have the ability to link directly to a drug page...
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Operations
Merative's training is better than other vendors' training. I recently had training from Merative,...
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Product
I like how complete the information in Micromedex is. Its drug monographs are fairly complete and...
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Relationship, Product
It would be nice if the vendor were to update their references a little more frequently. A lot of...
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Operations
Some of the things the system provides can be a little tricky, and some people have a bit of trouble...
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Relationship, Product
Merative is always promising us something, but they keep changing companies, so their promises are...
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Product
There is an opportunity for Merative to do more integration with Micromedex and make it easy for end...
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Product
From the clinical standpoint, Micromedex is great and works well. Our pharmacy prefers the solution...
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Relationship
Merative has never come to us and asked how they could work with us better or make the solution...
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Product
I don't know whether the issue is on the EMR side or the Micromedex side, but we don't have a way to...
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Product
Micromedex has in-depth drug information. That is primarily what we use it for. Overall, we are very...
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Value
Merative charges a price per module. We don't pay one price and get everything. Whether I would...
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Relationship
Merative tends to hire scientists who might satisfy pharmacists who have questions, but the...
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Product
The ease of use for Micromedex is lower than that of another product we use, but Merative isn't...
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