Micromedex Commentary
Filtered view: All

Subject Expert
Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Product

If someone is looking for information, they will probably find it in Micromedex. Micromedex has...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

This is an obscure thing, but we would like to have the ability to link directly to a drug page...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Merative's training is better than other vendors' training. I recently had training from Merative,...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I like how complete the information in Micromedex is. Its drug monographs are fairly complete and...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

It would be nice if the vendor were to update their references a little more frequently. A lot of...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Some of the things the system provides can be a little tricky, and some people have a bit of trouble...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Merative is always promising us something, but they keep changing companies, so their promises are...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Product

There is an opportunity for Merative to do more integration with Micromedex and make it easy for end...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Product

From the clinical standpoint, Micromedex is great and works well. Our pharmacy prefers the solution...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Relationship

Merative has never come to us and asked how they could work with us better or make the solution...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I don't know whether the issue is on the EMR side or the Micromedex side, but we don't have a way to...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Micromedex has in-depth drug information. That is primarily what we use it for. Overall, we are very...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Merative charges a price per module. We don't pay one price and get everything. Whether I would...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Merative tends to hire scientists who might satisfy pharmacists who have questions, but the...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The ease of use for Micromedex is lower than that of another product we use, but Merative isn't...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Micromedex is really pretty easy to use. We just click on it and get the information that we want...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

Merative is proactive in sending out requests for assistance. I get an email at least once a quarter...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Micromedex doesn't integrate directly into our EHR. We have a separate icon on the desktop that...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

We do get some users who say that they have a bit of a hard time sometimes navigating to the...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Micromedex has been stagnant for several years with upgrades to the content and interface and new features....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

Our staff is not satisfied with the product and prefers another vendor's solution since it contains...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Micromedex is incorporated within our EHR. However, our EHR is unable to leverage all of the...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Other vendors' tools have some clinical treatment pathways that are a little more robust than what...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Micromedex is preferred on our pharmacy side, but our nurses prefer another tool. Micromedex is more...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

There is new functionality all the time from Merative. The vendor's landing page always has new...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Merative does a good job of taking support calls and not charging us. They usually ask me about...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

The quality of Micromedex is good. We have stayed with Merative for so long because the product is...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Value

Micromedex is a good product. It is just costly. Merative has a high price point for their content....

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Merative offers training a lot, but we don't necessarily take it. If Merative sent me a link to some...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Micromedex is integrated within our medication administration record, so if someone is about to...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Sometimes we have to read through the abbreviated information to find an answer, and when we can't...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We can always find compatibility in Micromedex. We can do the drug interactions. Things feel a bit...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Every time I use Micromedex, it seems to be a very stable, reliable drug information program. It...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I don’t recall an occasion where I have had to log a problem to be resolved with Merative, like a...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

The chatbot that Merative uses for support could be improved. ChatGPT has raised our expectations...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

The product is fairly intuitive to use. I would like to understand more about Merative’s...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Merative’s mobile app doesn't provide the same content that the desktop app does, and that is...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Micromedex is easy to use and very robust. We just type in the drug we are looking for and hit the...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product is easy to use and navigate, but I feel like it is missing some helpful information...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Merative has done some new things. From what I have seen, those new things are good. I can't think...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

There is a lot I like about Micromedex. I like the way it is organized. I can go right in, and there...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We never hear from Merative. We cannot get their people to write back. So not only are they not...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

My clinical pharmacist is familiar with the product and uses it quite a bit so that they can find...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The calculators in the product are good. The product gives a small answer first, and then we can go...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Micromedex doesn't integrate with other products.

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Product

We aren't fond of Micromedex's layout when we need to find information.

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Product

Our favorite features in Micromedex are its interaction checking, IV compatibility, and drug identification....

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor tries to keep their promises, and they do a pretty good job. Micromedex is great. We have...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product

I never have any issues with Micromedex. The system’s IV compatibility is absolutely its biggest...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

We consider Micromedex to be a more evidence-based product. The monographs from Micromedex have more...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Our pharmacists love Micromedex.

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Micromedex is not owned by IBM Watson Health anymore because they were purchased by Merative. We...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF