Micromedex Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Operations
With other vendors that I work with, if we are implementing something new or bringing in a new...
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Product
It is hard to gauge how easy Micromedex is to use. The access is several clicks in. However, the...
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Relationship
Merative is responsive if I email them a question, but I have never had to do web or phone support...
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Loyalty, Product
A while ago, we did a huge deep dive into our medication-education content for patients to look at...
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Product
Micromedex has three applications, but another vendor has just one. With Micromedex, we have a...
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Product
We took the bits and pieces of Micromedex that we needed because Merative has the market cornered on...
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Product
Out of our disease reference products, Micromedex is probably the frontrunner when it comes to...
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Loyalty
Things were good with Micromedex for a while until the pharmacy decided we were spending too much...
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Product
Micromedex is really helpful to our staff. Micromedex is very well referenced, and it has become...
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Product
The emergency room particularly likes the poison control components of Micromedex. However, we can...
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Product
It would be nice if Micromedex had some kind of drug shortage component to it. For example, if we...
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Product
Micromedex gives us good drug interactions and compatibility, but all the other things like the...
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Relationship, Operations
Micromedex gives us a general overview and then more in-depth answers to our questions because I...
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Product
In Micromedex, sometimes the location of the information is hard to find, so we maybe have to do...
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Product
Micromedex is a comprehensive program, and we have been really happy with it. It has access to more...
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Product
The only thing that Micromedex could do to improve is integrate with some other solutions. Other...
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Product
I don't find Micromedex quite as useful as some of our other solutions. I'm not as fond of the...
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Product
Micromedex is good for IV compatibility and drug identification as well as for mixing and...
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Product
Micromedex is pretty user friendly, and I like the IV compatibility in the solution. We can enter...
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Product
Merative has improved the things that I have complained about. They have added a Micromedex...
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Loyalty, Product
It would be cool if Micromedex had user-defined defaults on some things. Specifically, if I were to...
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Product
If someone is looking for information, they will probably find it in Micromedex. Micromedex has...
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Product
This is an obscure thing, but we would like to have the ability to link directly to a drug page...
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Operations
Merative's training is better than other vendors' training. I recently had training from Merative,...
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Product
I like how complete the information in Micromedex is. Its drug monographs are fairly complete and...
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Relationship, Product
It would be nice if the vendor were to update their references a little more frequently. A lot of...
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Operations
Some of the things the system provides can be a little tricky, and some people have a bit of trouble...
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Relationship, Product
Merative is always promising us something, but they keep changing companies, so their promises are...
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Product
There is an opportunity for Merative to do more integration with Micromedex and make it easy for end...
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Product
From the clinical standpoint, Micromedex is great and works well. Our pharmacy prefers the solution...
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Relationship
Merative has never come to us and asked how they could work with us better or make the solution...
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Product
I don't know whether the issue is on the EMR side or the Micromedex side, but we don't have a way to...
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Product
Micromedex has in-depth drug information. That is primarily what we use it for. Overall, we are very...
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Value
Merative charges a price per module. We don't pay one price and get everything. Whether I would...
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Relationship
Merative tends to hire scientists who might satisfy pharmacists who have questions, but the...
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Product
The ease of use for Micromedex is lower than that of another product we use, but Merative isn't...
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Product
Micromedex is really pretty easy to use. We just click on it and get the information that we want...
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Relationship, Operations
Merative is proactive in sending out requests for assistance. I get an email at least once a quarter...
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Product
Micromedex doesn't integrate directly into our EHR. We have a separate icon on the desktop that...
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Relationship, Product
We do get some users who say that they have a bit of a hard time sometimes navigating to the...
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