Geneia LLC

Current Time Inside Cache Tag Helper: 9/23/2020 1:04:11 AM and Model.VendorId = 65191

Geneia LLC's Current COVID-19 Response and Solutions

The following information was supplied by the vendor and has not been validated by KLAS.

The Theon Platform for Care Management
Free assessment and triage of patients seeking COVID-19 information, resources, and care

Starting in March and at no cost until September 30, 2020, healthcare organizations can access a publicly available version of Geneia’s Theon Platform for Care Management to easily triage, outreach to, and engage patients for care coordination.

The magnitude of COVID-19 strongly suggests the patient populations of hospitals and healthcare systems will grow, potentially exponentially in the coming weeks and months. Healthcare organizations need easy-to-use care coordination tools to triage affected patients, guide the right patients to testing, and manage their ongoing care.

Theon Care Management is a targeted care management workflow solution to assess and triage patients seeking COVID-19 information, resources, and care. The care management solution guides a healthcare organization’s employee to gather pertinent information to route the patient to the appropriate next best action or outcome.

Depending on answers to questions within the application, a patient is guided to:

  • Educational resources
  • A nurse for clinical assessment
  • The nearest testing location
  • The emergency department

The free version of Theon Care Management available for COVID-19 triage and patient management is a lightweight, tailored solution that leverages critical functionality and workflows from Geneia’s Theon Platform for Care Management, and is powered by Salesforce Health Cloud. Salesforce has offered free access to Health Cloud for qualified emergency response teams, call centers, and care management teams for health systems affected by coronavirus.

A set of reports are available to help healthcare organizations manage and plan for appropriate resources.

The Geneia Data Intelligence Lab is refining a model to predict the patients who will be a higher risk for COVID-19 impacts. It will serve as a tool for presymptom triage of the population that could be used in conjunction with the intake and clinical assessment questions currently in the solution. The model will be incorporated into the Theon Care Management shortly.

Geneia is working with CodeScience, a strategic partner of Salesforce, for quick start deployment and configuration. Technical and product support is available during the license period.


Current Time Inside Cache Tag Helper: 9/23/2020 1:04:11 AM and Model.VendorId = 65191

Professional Services Overall Score Data collected between Mar 2019 - Sep 2020

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