A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 87.8
Software average: 80.6
Overall performance score (100-point scale) |
Trend (2024-2025) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
Market energy
|
||
|
Dolbey
Fusion CAC 
|
89.6 |
-3%
|
15
|
A-
|
B+
|
A-
|
B+
|
A
|
A
|
||
| |
|
|
|
|
|||||||
|
Solventum
360 Encompass System (CAC)
|
87.2 |
+4%
|
50
|
B+
|
A
|
B+
|
B+
|
A-
|
C+
|
||
0.0 |
100.0 |
||||||||||
89.6
15
culture
A-
loyalty
B+
operations
A-
product
B+
relationship
A
value
A
culture
B+
loyalty
A
operations
B+
product
B+
relationship
A-
value
C+
Additional Performance Insights
Additional Performance Insights
Ranked solutions for which at least 95% of respondents answered yes.
Avoids charging for every little thing?
Dolbey
Fusion CAC
Fusion CAC
n=12 100%
Part of long-term plans?
Solventum
360 Encompass System (CAC)
360 Encompass System (CAC)
n=49 100%
Avoids charging for every little thing?
Dolbey
Fusion CAC
Fusion CAC
n=12 100%
Part of Long Term Plans?
Solventum
360 Encompass System (CAC)
360 Encompass System (CAC)
n=49 100%
Solutions Not Ranked
Ordered alphabetically
L
|
Overall performance score (100-point scale) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
Market energy |
|
|
Optum
360 Enterprise CAC L |
85.7 |
12
|
B+
|
B-
|
A-
|
B+
|
A-
|
A-
|
