Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2022 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

Eligibility Enrollment Services

 
 
 
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Solution Comparison
Category average: 83.8
Services average: 89.3
Grading Scale

Company/solution
Overall score
Total
evaluations
Trend
(2020-2021)
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Relationship Icon
Relationship
KLAS Services Icon
Services
KLAS Value Icon
Value
Censinet
assessment
                   
Change Healthcare
Eligibility and Enrollment Advocate  
KLAS comments icon
88.9
n=13
-0%
A-
B
A-
B+
B+
         
 
 
 
 
 
Firstsource
MedAssist Eligibility Enrollment Services  
KLAS comments icon
81.5
n=12
-0%
B-
B
B+
B-
C+
 
50.0
100.0
 
*Limited Data
Company/solution
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Change Healthcare
Eligibility and Enrollment Advocate
 
88.9
n=13
KLAS comments icon  COMMENTS
    -0%
A-
B
A-
B+
B+
Firstsource
MedAssist Eligibility Enrollment Services
 
81.5
n=12
KLAS comments icon  COMMENTS
    -0%
B-
B
B+
B-
C+
Company/solution
 
Censinet assessment N/A
 
loyalty
A-
operations
B
relationship
A-
services
B+
value
B+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
B-
operations
B
relationship
B+
services
B-
value
C+
 
KLAS comments icon  COMMENTS
 
 
 
 
 
 
 
 
Related Reports
 
 
 
 

Past Eligibility Enrollment Services Awards