A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 88.6
Services average: 89.7
Company/solution |
Total evaluations |
Trend (2021-2022) |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
||
Firstsource
Eligibility Enrollment Services |
89 |
n=12
|
+9%
|
--
|
A-
|
B+
|
A
|
B+
|
B
|
|
|
|
|
|
|
||||||
Change Healthcare
Eligibility and Enrollment Advocate |
88.8 |
n=17
|
0%
|
--
|
A-
|
B+
|
B+
|
B+
|
B
|
|
50.0 |
100.0 |
*Limited Data |
Company/solution |
Trend
(2021-2022) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
Firstsource
Eligibility Enrollment Services 89
n=12
|
+9%
|
--
|
A-
|
B+
|
A
|
B+
|
B
|
|
Change Healthcare
Eligibility and Enrollment Advocate 88.8
n=17
|
0%
|
--
|
A-
|
B+
|
B+
|
B+
|
B
|