A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 82.6
Software average: 80.6
Overall performance score (100-point scale) |
Trend (2024-2025) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
Market energy
|
||
|
Microsoft
Nuance (a Microsoft Company) PowerShare 
|
91.1 |
+1%
|
63
|
A
|
A
|
A-
|
A-
|
B+
|
A
|
||
| |
|
|
|
|
|||||||
|
Intelerad
InteleShare (formerly Ambra Image Exchange)
|
73.7 |
+4%
|
28
|
D+
|
B-
|
C
|
B-
|
D+
|
C
|
||
0.0 |
100.0 |
||||||||||
culture
A
loyalty
A
operations
A-
product
A-
relationship
B+
value
A
culture
D+
loyalty
B-
operations
C
product
B-
relationship
D+
value
C
Additional Performance Insights
Additional Performance Insights
Ranked solutions for which at least 95% of respondents answered yes.
Keeps all promises?
Nuance (a Microsoft Company)
PowerShare
PowerShare
n=62 95%
Part of long-term plans?
Nuance (a Microsoft Company)
PowerShare
PowerShare
n=61 98%
Would you buy again?
Nuance (a Microsoft Company)
PowerShare
PowerShare
n=60 98%
Keeps all promises?
Nuance (a Microsoft Company)
PowerShare
PowerShare
n=62 95%
Part of Long Term Plans?
Nuance (a Microsoft Company)
PowerShare
PowerShare
n=61 98%
Would you buy again?
Nuance (a Microsoft Company)
PowerShare
PowerShare
n=60 98%
Solutions Not Ranked
Ordered alphabetically
L
|
Overall performance score (100-point scale) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
Market energy |
|
|
Intelerad
Life Image (formerly lifeIMAGE) L |
56.6 |
10
|
F
|
F
|
D+
|
D-
|
F
|
D
|
|
| |
|
|
|
|
|||||
|
Merge by Merative
Merge Universal Viewer L |
86.5 |
9
|
A-
|
B+
|
B+
|
B
|
B+
|
A-
|
