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InteleShare (formerly Ambra Image Exchange) Commentary
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Subject Expert
Monique Rasband
Global VP of Imaging & Oncology
KLAS Global VP of Imaging & Oncology - Monique Rasband
 
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User Commentary

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Manager

Relationship

When we bring up an issue, it takes a while for Intelerad to get back to us. However, we are...

Feb 2026
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VP/Other Executive

Culture, Value

With InteleShare, there is a per-study charge, so it is very fair.

Feb 2026
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VP/Other Executive

Loyalty, Product

We want automatic reconciliation of incoming images. We want the system to write back an order...

Feb 2026
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VP/Other Executive

Culture, Relationship

I don't know where the vendor is going because I don't know what their road map is. The product is...

Feb 2026
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Manager

Relationship

The support has been very spotty since the acquisition of Ambra.

Feb 2026
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Manager

Product

The platform is great and has solid technology and a good framework.

Feb 2026
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Analyst/Coordinator

Loyalty, Relationship

Since we went live on InteleShare, we haven't had any real discussions about anything that Intelerad...

Feb 2026
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Analyst/Coordinator

Loyalty, Operations

The main thing that pushed us to InteleShare was having our parent company help us with the...

Feb 2026
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Manager

Product

InteleShare is working for what we need it for. I would give it a high score, despite some of the...

Nov 2025
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Manager

Relationship

Ongoing support is an area where Intelerad is still struggling a little. It isn’t always clear what...

Nov 2025
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Manager

Relationship

When the vendor was acquired by Intelerad, we noticed some rough times, and things like getting...

Nov 2025
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Analyst/Coordinator

Relationship

Intelerad's support was spotty. When we were going through issues, Intelerad would tell us that...

Nov 2025
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Analyst/Coordinator

Product

The solution is meeting our needs, but it is not exceeding them or making things super fun. If...

Nov 2025
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VP/Other Executive

Value

We would buy InteleShare again if we could keep a good pricing model. The fees can sometimes get a...

Oct 2025
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VP/Other Executive

Relationship, Product

InteleShare has been very good. Intelerad is available. The solution fills a good niche of being...

Oct 2025
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Manager

Relationship

Sometimes, patients have issues with logging on. When they reach the help desk, some patients are...

Oct 2025
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Manager

Product

InteleShare is easy to use. We have not had any issues with it. The system has worked great in terms...

Oct 2025
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Manager

Value

When asked whether the vendor avoids charging for every little thing, I would say somewhat yes and...

Sep 2025
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Director

Product

InteleShare isn't getting any easier or better to use. It is overly complicated to learn and use. We...

Aug 2025
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Manager

Relationship

I would not buy InteleShare again because of Intelerad’s support model. It just isn't great. There...

Jun 2025
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Manager

Product

I do think InteleShare works as promoted. The product quality is satisfactory. It works. We can...

Jun 2025
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Manager

Relationship

I do not think Intelerad is meeting all of our needs. We get complaints that InteleShare has too...

Jun 2025
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Manager

Culture

Intelerad doesn’t keep all promises related to implementation timelines. Intelerad usually does...

May 2025
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Manager

Product

IntelliShare’s upgrades have been pretty clean lately.

May 2025
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Manager

Relationship

Sometimes when we try to get support from Intelerad, it is terrible. It is so hard to get in touch...

Apr 2025
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Manager

Product, Value

I would not choose to buy InteleShare again because Intelerad’s market share is way too small. It is...

Apr 2025
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Director

Loyalty

I am not sure whether InteleShare is part of our long-term plan. We need some type of product in the...

Apr 2025
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Director

Culture, Value

We have images in MyChart, and I don't like the way Intelerad charges for that. I wasn't a big fan...

Apr 2025
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Director

Operations, Product

The initial training was good, and we don't have a ton of issues with InteleShare. It is an...

Apr 2025
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Director

Relationship

Support is one of the things that has gone downhill. Luckily we don't have a lot of issues, but when...

Apr 2025
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Manager

Product

Intelerad needs to rethink the UI and layout of InteleShare. Things are scattered all over the...

Mar 2025
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Manager

Relationship

Intelerad tries to be engaged if we escalate.

Mar 2025
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Manager

Product

With InteleShare, the viewer capability is just not there for larger exams and even midsize exams....

Mar 2025
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Manager

Relationship, Operations

Intelerad is not bringing enough institutional knowledge with them or letting us know what has...

Mar 2025
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Analyst/Coordinator

Relationship

The acquisition of Ambra Image Exchange by Intelerad has been nothing short of disappointing. We...

Mar 2025
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