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2019 KLAS Category Leader Interactive Patient Systems


2019 Category Leader Interactive Patient Systems

Segment Winner

 
 
Konfidence
2yr Trend
 
Culture
Loyalty
Operations
Product
Relationship
Value

Solutions Not Ranked

Limited Data Products

Score

MyChart Bedside*

92.3

Component [C], Not Primary [NP], Regional [R] or Limited Market Share [MS]

*Does not meet minimum KLAS Konfidence level.

Trend does not include the Best KLAS score

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More information about Interactive Patient Systems is available via the following KLAS products:

Circle Check Mark
Specialty Reports
Circle Check Mark
User Commentary

Past Interactive Patient Systems Awards

2024
Interactive Patient Systems 2024 Interactive Patient Systems
2023
Interactive Patient Systems 2023 Interactive Patient Systems
2022
Interactive Patient Systems 2022 Interactive Patient Systems
2021
Interactive Patient Systems 2021 Interactive Patient Systems
2020
Interactive Patient Systems 2020 Interactive Patient Systems
2019
Interactive Patient Systems 2019 Interactive Patient Systems
2018
Interactive Patient Systems 2018 Interactive Patient Systems
2017
Interactive Patient Systems 2017 Interactive Patient Systems
2015/2016
Interactive Patient Systems 2016 Interactive Patient Systems
2014
Interactive Patient Systems 2014 Interactive Patient Systems
2013
Interactive Patient Systems 2013 Acute Care Acute Care
2012
Interactive Patient Systems 2012 Interactive Patient Systems
2011
Interactive Patient Systems 2011 Interactive Patient Systems
2010
Interactive Patient Systems 2010 Acute Care Acute Care
Related ReportsView All Reports
Performance
KLAS article icon
Patient Engagement Ecosystem 2023
13 July 23    |   Adam Cherrington and Dan Czech
Amid the pressures of today’s economic environment, healthcare organizations are investing heavily in patient engagement technology to help reduce costs, alleviate staffing challenges, and consolidate technology in other areas. Both provider and payer organizations seek to understand what patient engagement capabilities vendors offer that can meet their core needs. This study (along with additional deep-dive content that will be published on KLAS’ website) is an update to KLAS’ 2021 report and shows which vendors report the broadest capability sets, which vendors have made the most progress over the last two years, and how the industry as a whole has matured. For reader ease, links to relevant online content are provided where applicable. Note that the data in this study is based primarily on vendor-reported information, accompanied by a limited amount of KLAS performance data.
Performance
KLAS article icon
Interactive Patient Systems 2023
09 May 23    |   Adam Cherrington and Spencer Snyder
The digital transformation of healthcare has innovated the way patients receive care; this is especially evident in the emergence of digital patient rooms, which use technology to improve personalization, accuracy, and overall experience for patients and providers within the hospital. When properly developed, these digital patient rooms can also ease the staffing challenges many healthcare organizations face today. While vendors in the interactive patient systems space have traditionally focused on and still provide education and entertainment technology in the patient room, this report focuses on advanced digital patient room capabilities offered by these vendors by examining (1) which solutions have the broadest adoption across these advanced capabilities, (2) which solutions are viewed as most complete, and (3) what outcomes deep adopters are achieving.
Perception
KLAS article icon
Patient Perspectives on Patient Engagement Technology 2022
26 May 22    |   Adam Cherrington and Dan Czech
The pandemic has emphasized the need for healthcare organizations to better accommodate patients’ needs and decrease barriers to effective care. However, patients are frequently absent from discussions around healthcare information technology (HIT). In KLAS’ previous report on the patient perspective , we discovered a lack of alignment between patients’ engagement technology priorities and those of provider organizations and vendors. Since then, KLAS has sought to gain a deeper understanding of what is needed from vendors and providers to drive greater alignment with patients. This report seeks to highlight the patient voice and is one of many KLAS initiatives aimed at more deeply understanding and measuring the patient perspective on HIT.

Konfidence

Konfidence level
Konfidence Level Description
Products must have at least 30 live organizations participating for software and at least 15 live organizations for professional services. Exception to this is Transcription Services (30).
Products must have at least 20 live organizations participating for software and at least 10 live organizations for professional services. Exception to this is Transcription Services (20).
Products must have at least 15 live organizations participating for software and at least 6 live organizations for professional services. Exception to this is Transcription Services
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The Konfidence level on this product rating is low. These results are for early trend detection. As more performance data is received, the result is likely to have a wide variance.
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