A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 87.0
Software average: 82.4
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2020-2021) |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
Epic
Grand Central Patient Flow (full suite) 
|
91.6 |
n=32
|
0%
|
A-
|
A+
|
A-
|
A-
|
A
|
A
|
|
| |
|
|
|
|
||||||
|
TeleTracking
Capacity Management Suite
|
86.5 |
n=38
|
0%
|
B
|
A-
|
B+
|
B
|
B+
|
A-
|
|
50.0 |
100.0 |
|||||||||
Company/solution |
Trend
(2020-2021) |
 Culture |
 Loyalty |
 Operations |
 Product |
 Relationship |
 Value |
|
|
Epic
Grand Central Patient Flow (full suite) 91.6
n=32
COMMENTS
|
0%
|
A-
|
A+
|
A-
|
A-
|
A
|
A
|
|
|
TeleTracking
Capacity Management Suite 86.5
n=38
COMMENTS
|
0%
|
B
|
A-
|
B+
|
B
|
B+
|
A-
|
Solutions Not Ranked
C L
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
ABOUT Healthcare
Central Logic Transfer Center [C] C |
85.5 |
n=19
|
B+
|
A-
|
B
|
B+
|
B
|
B
|
| |
|
|
|
|
||||
|
HealthStream
Enterprise Visibility (formerly Change Healthcare) * L |
78.7 |
n=13
|
B
|
B-
|
B
|
B-
|
C-
|
C
|
| |
|
|
|
|
||||
|
Oracle Health
Cerner CareAware Patient Flow * L |
84.2 |
n=7
|
B
|
B+
|
C+
|
B+
|
A
|
B-
|
C L
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
|
ABOUT Healthcare
Central Logic Transfer Center [C] C culture
B+
loyalty
A-
operations
B
product
B+
relationship
B
value
B
|
85.5 |
n=19
|
|
HealthStream
Enterprise Visibility (formerly Change Healthcare) * L culture
B
loyalty
B-
operations
B
product
B-
relationship
C-
value
C
|
78.7 |
n=13
|
|
Oracle Health
Cerner CareAware Patient Flow * L culture
B
loyalty
B+
operations
C+
product
B+
relationship
A
value
B-
|
84.2 |
n=7
|
C L
Company/solution
ABOUT Healthcare
Central Logic Transfer Center [C] C
Central Logic Transfer Center [C] C
85.5
n=19
n=19
culture
B+
loyalty
A-
operations
B
product
B+
relationship
B
value
B
HealthStream
Enterprise Visibility (formerly Change Healthcare) * L
Enterprise Visibility (formerly Change Healthcare) * L
78.7
n=13
n=13
culture
B
loyalty
B-
operations
B
product
B-
relationship
C-
value
C
Oracle Health
Cerner CareAware Patient Flow * L
Cerner CareAware Patient Flow * L
84.2
n=7
n=7
culture
B
loyalty
B+
operations
C+
product
B+
relationship
A
value
B-
