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Capacity Management Suite Commentary
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Subject Expert
Mark Allphin
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Right now, there is structured data, but the vendor is moving to unstructured data, and that is...
We like the visibility of the solution and the ability to have real-time reporting. With our EMR's...
TransferCenter allows us to organize what is out there coming into our facility. It allows us to...
TeleTracking sets the pace. When we look at other vendors' dashboards, widgets, and all those...
Capacity Management is a comprehensive, end-to-end suite of software applications spanning EVS,...
A few years ago, I was starting to sour a little bit on TeleTracking because it seemed like they...
There are a few minor things that need to be improved with Capacity Management. Communication could...
Capacity Management focuses more on hospital operations, but it isn’t evolving fast enough to keep...
In Capacity Management, the flexibility around reporting, dashboards, and overall capability stands...
TransferCenter’s biggest strengths are its reporting capability, ease of use, and flexibility. Our...
I would like TeleTracking to move faster with the optimizations that we ask for.
Commentary Summary
Comment Type Breakout