A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 86.1
Software average: 81.4
Overall performance score (100-point scale) |
Trend (2021-2022) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
|
Epic
Grand Central Patient Flow (full suite) 
|
89.9 |
-2%
|
n=46
|
B+
|
A
|
B+
|
A-
|
A-
|
A-
|
|
| |
|
|
|
|
||||||
|
TeleTracking
Capacity Management Suite
|
83.4 |
-4%
|
n=28
|
B-
|
A-
|
B
|
B
|
B
|
B
|
|
50.0 |
100.0 |
|||||||||
culture
B+
loyalty
A
operations
B+
product
A-
relationship
A-
value
A-
83.4
n=28
culture
B-
loyalty
A-
operations
B
product
B
relationship
B
value
B
Solutions Not Ranked
Ordered alphabetically
L C
|
Overall Performance Score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
ABOUT Healthcare
Central Logic (ABOUT Healthcare) Transfer Center L C |
81.2 |
n=13
|
B-
|
B-
|
B
|
B
|
B-
|
B-
|
| |
|
|
|
|
||||
|
Care Logistics
Hospital Operating System L |
93.2 |
n=10
|
A+
|
A+
|
A-
|
A
|
A
|
A
|
| |
|
|
|
|
||||
|
HealthStream
Enterprise Visibility (formerly Change Healthcare) L |
79.5 |
n=16
|
B
|
B-
|
B
|
B
|
C+
|
C
|
| |
|
|
|
|
||||
|
Oracle Health
Cerner CareAware Patient Flow L |
73.3 |
n=6
|
D+
|
B-
|
D+
|
C
|
B-
|
C
|
L C
&nbps;
ABOUT Healthcare
Central Logic (ABOUT Healthcare) Transfer Center L C
Central Logic (ABOUT Healthcare) Transfer Center L C
81.2
n=13
n=13
culture
B-
loyalty
B-
operations
B
product
B
relationship
B-
value
B-
Care Logistics
Hospital Operating System L
Hospital Operating System L
93.2
n=10
n=10
culture
A+
loyalty
A+
operations
A-
product
A
relationship
A
value
A
HealthStream
Enterprise Visibility (formerly Change Healthcare) L
Enterprise Visibility (formerly Change Healthcare) L
79.5
n=16
n=16
culture
B
loyalty
B-
operations
B
product
B
relationship
C+
value
C
Oracle Health
Cerner CareAware Patient Flow L
Cerner CareAware Patient Flow L
73.3
n=6
n=6
culture
D+
loyalty
B-
operations
D+
product
C
relationship
B-
value
C
